Kerry Grootveld
Loughborough,Leicestershire
Summary
Dedicated professional with a strong foundation in verbal communication and attention to detail, complemented by exemplary customer service skills. Proficient in problem-solving and computer literacy, ensuring legal and ethical compliance in all tasks. Builds immediate rapport with stakeholders and service users, fostering a calm and professional environment.
Overview
15
15
years of professional experience
Work history
Examination Invigilator
Loughborough College
Loughborough , Leicestershire
04.2026 - Current
- Prepared exam room for conducive and efficient environment.
- Guided candidates regarding seating arrangements and protocols before commencement of exams, minimising confusion and chaos on the day of the test.
- Adhered strictly to invigilation guidelines as provided by examining bodies, promoting consistency and professionalism throughout the role.
- Maintained quiet atmosphere in the examination room for optimal concentration of candidates.
Partner
MK Biomedical and Clinical Research Limited
Leicester , Leicestershire
11.2011 - 07.2024
- Organised important company meetings, overseas trips and conferences leading to improved communication and business outcomes.
- Facilitated global media coverage for project exposure.
- Improved record keeping system with attention to detail and thoroughness.
- Enhanced team productivity for better project completion rates through effective schedule management and liaison.
- Managed office and laboratory supplies inventory, ensuring readiness for all projects at any given time.
Registration Officer (Births, Deaths & Marriages)
Leicester City Council
Leicester, Leicestershire
11.2013 - 05.2023
- Managed complex registration processes for efficient workflow.
- Kept abreast with legal regulations maintaining compliance at all times.
- Delivered excellent customer service leading to increased client satisfaction rates.
- Assisted in organisation of training sessions, improving staff competence.
- Handled sensitive information responsibly preserving client trust.
Education
Certificate in Retail Management - Retail Management
College for the Distributive Trades
London 09/1980 - 06/1981
A-Levels - Classical Civilisation & English Literature
Waverley School
East Dulwich, Southwark 09/1978 - 06/1980
‘O’ Levels -
Honor Oak Grammar School
East Dulwich, Southwark 09/1976 - 06/1978
Skills
- Strong verbal communication
- Attention to detail
- Problem-solving
- Computer literate
- Legal & ethical compliance
- Exemplary customer service
- Excellent time management
- Transferable skills
References
References available upon request.
Timeline
Examination Invigilator
Loughborough College
04.2026 - Current
Registration Officer (Births, Deaths & Marriages)
Leicester City Council
11.2013 - 05.2023
Partner
MK Biomedical and Clinical Research Limited
11.2011 - 07.2024
Certificate in Retail Management - Retail Management
College for the Distributive Trades
09/1980 - 06/1981
A-Levels - Classical Civilisation & English Literature
Waverley School
09/1978 - 06/1980
‘O’ Levels -
Honor Oak Grammar School
09/1976 - 06/1978