Kerry Handley

• Safely stored cleaning solutions, equipment and chemicals.
• Restocked, refreshed and sanitised bathroom facilities.
• Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
• Made beds and changed sheets and pillow cases to hotel standards.
• Spot cleaned and sanitised high-touch areas.
• Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
• Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.

• Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
• Delivered outstanding in-store experience through positive and attentive customer service.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Received stock deliveries, accurately completing paperwork and updating system records.
• Accurately and efficiently processed cash, cheque, card and mobile payments using POS systems.
• Worked closely with management to train new team members, supporting optimal sales productivity.
• Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
• Operated cash registers with accuracy and processed cash and card transactions.

• Inspected meat upon delivery to verify freshness and quality.
• Filled display cases with freshly-wrapped products from work area or items pulled from cooler.
• Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
• Warmly greeted customers and proactively reduced wait times.
• Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
• Maintained excellent attendance record, consistently arriving to work on time.

• Interacted positively and professionally with residents, maintaining excellent service standards.
• Maintained well-stocked trolleys with complete cleaning, linen and comfort supplies, enabling efficient room turnarounds between guests.
• Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
• Reviewed cleaning processes and successfully identified efficiency improvements, reducing overall cleaning times.
• Performed thorough deep cleaning, consistently receiving top scores on customer evaluation surveys.
• Meticulously vacuumed, dusted and tidied guest rooms, maintaining first-class cleanliness standards.

• My duties include cleaning clients houses all the way through top to bottom in 2 hours I would travel around different towns cleaning on a daily basis and would have different clients on odd occasions but mainly had the same weekly clients. I also have a DBS check at hand.

My role within the company was a purchase ledger clerk , telephone duties , faxing, matching, batching etc Purchase Ledger Clerk/ Sales ledger

• Working at the company involved purchase and sales ledger and also working on the front counter assisting customers taking payments and also taking orders and also telephone duties. payroll clerk

I worked for the company processing payroll for different clients I would receive emails and faxes of employees hours then I would process them and send them out to the clients this was processed on day to day basis. Purchase Ledger Clerk /sales ledger/ payroll clerk, stock control/ vat returns

I started at the company as a purchase ledger clerk and progressed within company. I gained NVQ'S in customer service to administration and basic book keeping and accounts. I took on the roll as an office supervisor which involved being in charge of office duties which included sales ledger/ purchase ledger/ payroll/ vat returns/ stock control/ answering telephone/ dealing with queries and complaints etc

• Pecs data service - West Midlands, First job from leaving school at the age of 17 so left to better myself in wages and accounts