Kerry Campbell
East Molesey,Surrey
Summary
Highly organised and detail-oriented professional with exceptional organisational and time management skills. Demonstrates reliability, adaptability, and the ability to manage multiple demanding tasks under pressure while maintaining a high standard of work. Proficient in Google Suite, Microsoft Office, Excel, PowerPoint, Outlook, and Windows, with expertise in organising travel, coordinating events, and processing expenses. Strong communication skills complement a proven track record of delivering results efficiently and effectively. Builds effective and professional relationships with both internal and external partners.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
Work History
Personal Assistant to Hospital Director
Nuffield Health
Guildford / Woking, Surrey
09.2022 - 02.2025
- Company Overview: Nuffield Health Guildford and Woking Hospitals
- Providing effective and comprehensive executive assistance to the Hospital Director and Senior Leadership Team
- Managing the Hospital Directors complex diaries and email inboxes
- Arranging travel and accommodation when required.
- Ensuring consistently high levels of responses to customers, to meet both external and internal customer needs
- Acting as the first point of contact for the Hospital Director and respond to incoming communications of a sensitive or confidential nature
- Using own discretion; resolving issues and enquiries
- Taking comprehensive minutes for meetings, including maintaining action lists and ensuring that colleagues complete tasks as required
- Devising action trackers following key meetings
- Supporting the Hospital Directors with the preparation and dispatch of Hospital reports, presentations and documents
- Undertaking research on a variety of issues, including enquiries and complaints
- Maintaining the complaints and compliments log
- Producing high quality emails and letters to an advanced level in response to general enquiries as well as documents and conference/presentation material
- Planning, organising and administering high level meetings and similar events including the preparation and distribution of presentations, agendas and papers
- Coordinating Consultant events such as sourcing and liaising with venues, ordering catering and facilitating guests (such as guest speakers) or partner organisations.
- Maintaining the compliance of over 450 Consultants across two Hospital sites in relation to Practising Privileges such as valid DBS, indemnity and professional registration
- To manage the Hospital Directors expenses and process any invoices
- Streamlined administrative processes to improve both the administration and Director's efficiency.
PA to the Associate Directors
Achieving for Children
05.2017 - 08.2022
- Company Overview: Kingston and Richmond upon Thames
- Providing effective and comprehensive executive assistance to the Senior Leadership Team
- Ensuring consistently high levels of responses to customers, to meet both external and internal customer needs
- To act as the first point of contact for the SLT (Chief Executives and Directors) and responding to incoming communications of a sensitive or confidential nature
- Using own discretion; resolve issues and enquiries on behalf of the officers
- Taking comprehensive minutes for meetings, including maintaining action lists and ensuring that staff complete tasks as required
- Supporting the SLT members with the preparation and dispatch of Council reports, consultation documents, working party papers and similar documentation as required
- Undertaking research on a variety of issues, including enquiries and complaints, liaising with other officers, Members and outside organisations as required and presenting the information to the SLT member
- Producing high quality emails and letters to an advanced level in response to general enquiries as well as documents and conference/presentation material
- To plan, organise and administer high level meetings and similar events including the preparation and distribution of presentations, agendas and papers, minute taking and follow-up actions as agreed with the Chair of the meeting
- Requesting, collating and following up relevant information and performance data from Officers and Managers in Achieving for Children and coordinate subsequent returns to other departments on a regular basis
Supervised Contact Team Manager
Achieving for Children
04.2011 - 04.2017
- Company Overview: Social Enterprise Company Providing Children's Services to Kingston and Richmond upon Thames Councils
- Management / coordination of the supervised contact service across Achieving for Children
- Line management, supervision and appraisal of nine permanent and five sessional staff
- Recruitment and retention of staff
- Budget holding for the team
- Coordinating and assessing referrals to the contact service to ensure these meet the criteria of the service
- Effective communication with those involved in the contact session, foster carers, parents, venues, youth workers, substance misuse workers and the legal team
- Allocation of contact supervisors to families to ensure effective use of resources across the two boroughs, including producing weekly contact schedules
- Supervising contacts between children looked after and their parents in a variety of settings including children's centres, schools and prisons
- Carry out parenting work with parents attending contact sessions
- Build and maintain partnerships with services both inside and outside Kingston and Richmond
- Carry out risk assessments to ensure the safety of children and families
- Collation of statistical information relating to the service
- Kingston and Richmond upon Thames
Occupational Therapy Service Manager
London Borough of Richmond Upon Thames
04.2011 - 04.2017
- Company Overview: Richmond upon Thames Council
- Management and professional supervisions of Occupational Therapy staff across three teams in three borough localities
- Recruitment of Occupational Therapy team members
- Representing the Occupational Therapy Service at a variety of meetings with a large range of providers as well as internal and external partners
- Managing the Occupational Therapy Team budgets
- Prioritisation of team referrals and caseload allocation
- Project leading the externalisation of the Occupational Therapy Equipment Store
- Producing various statistical reports and keeping accurate records relating to the service
- Consultation with service users to improve services in the borough
- Delegated tasks effectively to maximise team potential and productivity.
Education
Diploma of higher education - Occupational Therapy
London School of Occupational Therapy, Brunel University
London 09.1991 - 06.1994
A Level - Law, Psychology, Sociology
North East Surrey College of Technology
09.1988 - 06.1990
GCSE - Biology, Child Development, English Language, English Literature, French, German, Geography, Mathematics, Sociology
Willows High School
09.1985 - 06.1988
Skills
- Highly effective, reliable and hard working
- Excellent organisational and time management skills
- Works well under pressure and manages a number of different and demanding tasks
- Excellent Communication skills
- Confident using
- Google Suite
- Outlook
- Windows
- Excel
- Microsoft Office
- Powerpoint
- Organising Travel
- Organising and coordinating events
- Processing Expenses
- Eye for detail
- High standard of work
Affiliations
- Travel, entertaining and reading.
Accomplishments
Received a staff recognition award for outstanding work.
References
References available upon request.
Timeline
Personal Assistant to Hospital Director
Nuffield Health
09.2022 - 02.2025
PA to the Associate Directors
Achieving for Children
05.2017 - 08.2022
Supervised Contact Team Manager
Achieving for Children
04.2011 - 04.2017
Occupational Therapy Service Manager
London Borough of Richmond Upon Thames
04.2011 - 04.2017
Diploma of higher education - Occupational Therapy
London School of Occupational Therapy, Brunel University
09.1991 - 06.1994
A Level - Law, Psychology, Sociology
North East Surrey College of Technology
09.1988 - 06.1990
GCSE - Biology, Child Development, English Language, English Literature, French, German, Geography, Mathematics, Sociology
Willows High School
09.1985 - 06.1988
Similar Profiles
Nori KovacsiNori Kovacsi
Duty manager at Nuffield HealthDuty manager at Nuffield Health
Robert BrettRobert Brett
Receptionist at Nuffield HealthReceptionist at Nuffield Health
Billy MartinsBilly Martins
Operations manager at Nuffield HealthOperations manager at Nuffield Health
Christina HallChristina Hall
Patient Services Adminstrator at Nuffield HealthPatient Services Adminstrator at Nuffield Health
Jonathan SmeeJonathan Smee
Operations Director at Beechcroft Developments LtdOperations Director at Beechcroft Developments Ltd