Experienced Catering Professional with over 25 years in Education sector. Managed teams of over 20 staff, including chefs and front of house, while maintaining high standards of quality and service. Demonstrated strong leadership and communication skills in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Catering Manager
Ramsay Healthcare
Longlevens, Gloucestershire
08.2025 - Current
Strong attention to both Health & Safety and Food Hygiene procedures
Weekly orders & processing invoices on the computer
Stock takes
Month end
Quarterly audits
Check all training & e-learning is up to date with all staff
Check emails for any extra hospitality & make sure correct staff are available & order linen & crockery if needed
Staff rosters
Daily usuge of Excel, Microsoft Word, Office & Teams
Closely oversaw food prep to ensure chefs created food on time and to customer's required standards.
Managed hiring, onboarding and training of new catering staff to align with standards, best practices and protocols.
Catering Manager
Holroyd Howe
Stonehouse, Gloucestershire
08.2023 - 08.2025
Strong attention to both Health & Safety and Food Hygiene procedures
Stock takes
Month end figures and transferring stock
Recording production and plate waste weekly
Completing and checking timesheets for payroll
The correct allergen procedures are followed by all staff & they all understand Natasha's Law
Staff rota's
Effective planning of staff
Closely oversaw food prep to ensure chefs created food on time and to customer's required standards.
Maintained cleanliness and sanitation across food service, storage and preparation areas.
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Oversaw use of ingredients to plan for costs and minimise food waste.
Front of House Manager
Holroyd Howe
Cheltenham, Gloucestershire
02.2020 - 08.2023
Trained newly hired employees on service techniques, company procedures and safety processes.
Educated staff members on procedural and menu changes.
Maintained cleanliness and sanitation across food service, storage and preparation areas.
Interviewed and hired skilled personnel to fill restaurant positions.
Counselled and disciplined staff, addressing issues promptly and providing constructive feedback.
Worked closely with chef and cooks to determine menu plans for special events or occasions.
Directed staff in daily work assignments to help each achieve goals and uphold restaurant reputation.
Pitched in to help with meal service and kitchen tasks during peak periods and employee absences.
Chef Manager
abm catering
Cheltenham, Gloucestershire
11.2015 - 02.2020
Managed kitchen operations, coordinated staff schedules, and maintained high standards of food hygiene.
Conducted regular training sessions for kitchen staff to improve cooking techniques and kitchen efficiency.
Talked to customers about dietary issues and food allergies to prepare meals to individual needs.
Managed kitchen operations efficiently, coordinating with staff to maintain smooth service during peak hours.
Monitored kitchen area and staff to ensure overall safety and use of proper food handling techniques.
Managed budget for kitchen operations, including payroll, food costs, and kitchen supplies, ensuring profitability.
Managed the designing of new menus, making changes, additions and removals based on trends and team input.
Supervised work of cooks and kitchen helpers helping to keep kitchen running smoothly.
Controlled food costs through expert ingredient sourcing and meal planning.
Education
GCSEs - 8 GCSEs with grades all between B - D
Balcarras School
Charlton Kings, GLS
01-1989
Skills
Food safety
Safe food handling
Staff training
Inventory management
Event planning
Budget management
Staff scheduling
Team leadership
Staff motivation
Decision making
Interests
Holidays, Dog walking, Socialising with friends and family