Kerry Allenby

• Assisted in patient care, improved comfort and well-being.
• Delivered high-quality patient service by maintaining cleanliness in wards.
• Monitored vital signs of patients with meticulous attention to detail for accurate readings.
• Prepared meals for patients, ensured balanced nutrition intake.
• Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
• Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
• Kept detailed records of patient progress, assisted medical staff in treatment planning.
• Liaised between patients and healthcare professionals, facilitated effective communication channels.
• Maintained stock levels of medical supplies on the ward, ensured uninterrupted provision of care services during shifts.
• Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
• Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
• Assisted in all aspects of personal care, retaining comfort and dignity.
• Maintained confidentiality and compliance standards for optimised patient care.
• Worked closely with nurses to maintain high levels of communication.
• Completed care documentation and monitored patient progress to achieve up-to-date records.
• Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
• Monitored client health conditions and reported immediate issues to manager.
• Supported clinical staff to complete health assessments.
• Administered blood tests and blood pressure checks.
• Safely and securely transported patients using hoists and wheelchairs.
• Built caring, supportive relationships with residents, enhancing daily life through personalised care.
• Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
• Liaised with external and internal professionals to provide holistic support.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Consistently arrived at work on time and ready to start immediately.
• Cleaned work areas and equipment to maintain faultless hygiene standards.
• Improved efficiency and productivity by acquiring new skills.
• Displayed energy and enthusiasm in fast-paced environment.

• Labelled and dispensed prescriptions, complying with patient confidentially and data protection protocols.
• Ensured all prescribed products were picked and dispensed accurately.
• Ensured customers left feeling informed and confident about their healthcare needs.
• Maintained excellent knowledge of medical products and treatments for informed, dependable customer care.
• Identified and counted drugs for new prescriptions, refills and clinical trials under pharmacist supervision.
• Managed sensitive data and documentation filing systems, following confidentiality and data security protocols to reduce risks.
• Supported pharmacists with local medication delivery and accurate record-keeping of patient services.
• Responded to telephone inquiries and provided information about order status, shop hours and pharmacy procedures.
• Safeguarded narcotics and medical supplies with stringent adherence to inventory management, labelling and dispensing protocols.
• Verified co-payment amounts and used POS system to process payments.
• Operated automated pharmacy storage and dispensing system correctly and safely.
• Distributed MDS blister packs to relevant patients, completing all supporting documents quickly and accurately.
• Worked collaboratively with dispensing teams to meet team goals and support efficient operations.
• Provided warm, friendly greetings to customers, handling prescriptions and purchases efficiently.
• Dispensed customer medication quickly, reducing average pharmacy wait time.

• Under supervision and working in partnership with Registered Nurse to provide and deliver high standard of Nursing Care.
• Provide compassionate, safe and effective care and support.
• Support patients to improve and maintain their mental health, physical, behavioural health and well-being.
• Leasing with members of Multi-Disciplinary (MDT) Team, involving patient care.
• Maintaining accurate, contemporaneous patient records.
• Organise effects of medicines, allergies, drug sensitivities, side effects, contraindications and adverse reactions.
• Undertake safe and effective administration and optimisation of medicines.
• Undertake routine procedures including venepuncture, cannulation, ECG recordings, measuring and interpreting blood glucose levels, recording and interpreting vital signs, continence care, bladder and bowl care, pressure area care, wound care, nutrition, hydration, foot care, skin integrity and mood identification.
• Administer medications via following routes, oral, topical, rectal, subcutaneous and intramuscular.
• Complying with Trust policy in relation to any safety critical medicines.
• Monitor condition and health needs of patients within their care following administration of medicine.
• Communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, whilst adhering to confidentiality and delegating or handing over responsibility for patient care.
• Comply with mandatory competencies.
• Maintain own continuing professional development in accordance with NMC.
• Maintain safe working environment for self, colleagues, patients and others.
• Act as role model in promoting health and safety.
• Comply with NMC regulations relating to revalidation to maintain NMC registration.

• Patient observations and monitoring and recording patients conditions.
• Record keeping.
• Effective communication.
• Feeding, meal assistance, toiliting, bathing patients, infection prevention and control, personal care, hygiene and dignity.
• Assisting clinical duties.
• Promote comfort and well-being.
• Building trusting relationships with colleagues, and patients by providing continuous support to deliver best possible care.
• Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
• Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
• Conducted frequent health checks to measure effectiveness of treatment or recovery plans.
• Charted patient information related to vital signs, pain management and daily inputs and outputs.
• Catered to patients' needs throughout hospital stay by performing holistic assessments.
• Educated and advised patients on prevention and improvement methods to avoid future hospitalisation.
• Kept public areas clean and hygienic by performing routine sanitisation tasks.
• Documented care plans, hospital actions and patient activities in line with best practices.
• Obtained current medical information, weight, height and vital signs to aid care planning.
• Measured and recorded patient temperatures, pulse, respirations and weight throughout hospital stay.
• Supported care teams with comprehensive care delivery by following up on laboratory tests and diagnostic imaging results.

• Becoming effective Learner.
• Understanding Nursing sciences, Making sense of Nursing, content of Adult Nursing and introduction to Nursing with varied placements.
• Carefully read patient information to check for special conditions.
• Established trust by building rapport with patients' family members.
• Helped to administer oral, intramuscular and IV medications.
• Maintained safe and comfortable environment for patients through regular cleaning and sanitising.
• Acquired new skills by shadowing senior staff.
• Collaborated with health care team members in delivery of holistic care to patients.
• Documented vital signs accurately into patient charts for doctor to review daily.
• Utilised equipment safely for patient care as directed by nursing staff.
• Built academic experiences through practical application of skills and critical thinking.
• Collaborated with specialist practices to achieve primary education in multiple disciplines and further medical knowledge.
• Followed plan of care provided by nursing staff to assist patient processes and outcomes.
• Retrieved medications from pharmacy and delivered to nurse or secured location determined by supervisor.
• Assisted nursing staff with patient admission, discharge and transfer.
• Provided culturally sensitive care to injured and unwell patients on ward.
• Collected patient specimens and transported to lab for processing.
• Monitored patients' vital signs and administered medication under supervision.

• Covering all areas within Liverpool and Wirral.
• Mopping floors, hoovering, Emptying bins, cleaning toilets, rest room replenishing, polishing and buffing.
• Conducted in-depth quality inspections to meet stringent quality standards.
• Kept cleaning supplies well-stocked by conducting regular item counts and ordering replacements in advance.
• Followed sanitisation, health and hygiene regulations.
• Completed cleaning projects on time, maintaining customer satisfaction and loyalty.
• Carried out cleaning tasks as instructed within tight timeframes and to high-quality standards.
• Performed routine cleaning equipment and machinery inspections to maintain proper, safe working order.
• Stored chemicals safely, following written instructions and SOPs for individual chemicals.
• Emptied bins, collecting and sorting waste and recyclables for compacting and disposal.
• Prioritised jobs according to urgency and worked with team to meet daily goals.
• Dusted and polished window frames and wiped down glass, maintaining clean and clear areas.
• Reduced safety risks and on-site incidents, applying updated knowledge of building codes.

• Healthcare assistant within community.
• Assisting patients within their own homes.
• Assisted bathing, feeding and toileting.
• Maintaining hygiene and dignity at all times.
• Infection prevention.
• Record keeping.
• Leasing with all members of MDT Team regarding patient care.
• Effective communication with colleagues, patients and relatives.
• Clinical duties such as wound care.
• Accurate documentation.
• Monitored patient progress, identifying and proactively addressing obstacles hindering recovery.
• Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
• Formulated care plans with meticulous attention, helping to increase quality of documentation.
• Communicated between hospital departments to improve patient care continuity.
• Obtained current medical information, weight, height and vital signs to aid care planning.
• Promoted and encouraged independence while assisting patients with daily routines.
• Provided 24-hour care by periodically monitoring and recording patient status, highlighting concerns to nursing staff.
• Charted patient information related to vital signs, pain management and daily inputs and outputs.
• Promptly reported low stock levels of healthcare equipment and materials.
• Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
• Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
• Provided comprehensive personal care, offering ADL and mobility assistance to support comfort and dignity.

• Monitored patient progress, identifying and proactively addressing obstacles hindering recovery.
• Discussed future care with patients and families, demonstrating emotional resilience, active listening and compassion.
• Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
• Communicated between hospital departments to improve patient care continuity.
• Obtained current medical information, weight, height and vital signs to aid care planning.
• Formulated care plans with meticulous attention, helping to increase quality of documentation.
• Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
• Promoted and encouraged independence while assisting patients with daily routines.
• Provided 24-hour care by periodically monitoring and recording patient status, highlighting concerns to nursing staff.
• Charted patient information related to vital signs, pain management and daily inputs and outputs.
• Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
• Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
• Remained up-to-date on latest treatments, care improvements and regulations to facilitate continued patient satisfaction and wellbeing.
• Established friendly rapport with patients to promote positive health and wellbeing.
• Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
• Interpreted and adhered to care plans, seeking clarification from senior providers to maintain quality care.
• Provided comprehensive personal care, offering ADL and mobility assistance to support comfort and dignity.

• Kept waiting bays clean and tidy, wiping surfaces, picking trash and emptying dustbins.
• Assisted at meal times, handing out and collecting used food trays, cutting open food containers and helping patients eat meals.
• Helped patients waiting in discharge lounge, carrying out friendly conversations prior to arrival of family members and prescription filling.
• Cleaned patient space and equipment, prepared beds and restocked lab supplies.
• Welcomed new hospital volunteers, organised induction and orientation and conducted training on hospital procedures.
• Supported nursing staff, engaging in bedside activities including music, arts and crafts and encouraging patients to eat and drink.
• Served food and refreshments to patients and paramedics waiting outside A& E area in ambulances.
• Issued out and helped patients fill required health questionnaires, collecting feedback on quality of services and recommendations for improvement.
• Answering telephones and completing complex food charts.

• Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously.
• Demonstrated friendly and approachable bar service, proactively anticipating customers' needs to provide personalised experience.
• Maintained facility compliance with health codes, sanitation requirements and licence regulations.
• Prepared and served coffee, espresso drinks and cocktails to provide beverage varieties and options.
• Conducted ID checks in line with Challenge 25 rules and regulations.
• Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
• Demonstrated full knowledge of all menu items, contents and preparation methods to provide suggestions based on customer preference.
• Processed cash, credit card and voucher payments to fast track process.
• Maintained brand image by keeping neat personal appearance.
• Facilitated smooth operations by keeping bar area well-stocked throughout each shift.
• Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
• Influenced customer decision-making by applying upselling and cross-selling techniques to augment customers orders.
• Monitored supply levels and generated purchase orders to replenish and maintain bar inventory.
• Upheld high standard of cleanliness in all work areas to comply with health and safety regulations.
• Remained flexible with scheduling to facilitate coverage during high-traffic service hours.
• Worked well within cohesive team to create friendly atmosphere customers enjoyed.
• Maintained calm and professional demeanour while dealing with complaints for exemplary customer service.
• Prepared restaurant tables to be aesthetically pleasing and comfortable for guests.

• Deep cleaned bathrooms, including toilets, sinks and floors, as well as replenishing stock.
• Attended schools after-hours daily to sanitise and deep clean classrooms, toilets and other school spaces.
• Conducted regular stock counts of cleaning products, tools and chemicals, swiftly ordering low-stock supplies.
• Swept or mopped uncarpeted areas using brushes and mops, competing to excellent standards.
• Carried out all clearing requests required by teachers, including spillages, stains and other mess.
• Conducted high-quality deep cleaning within classrooms, including sanitising desks, stacking chairs and hoovering floors.
• Carried out all cleaning work within hygiene regulations and completing to excellent standards.
• Followed sanitisation, health and hygiene regulations.
• Operated floor cleaners and buffers.
• Kept cleaning supplies well-stocked by conducting regular item counts and ordering replacements in advance.
• Completed cleaning projects on time, maintaining customer satisfaction and loyalty.
• Emptied bins, collecting and sorting waste and recyclables for compacting.
• Communicated regularly with supervisors and managers to obtain feedback on quality, service and care.
• Restocked consumables in break rooms and restrooms, completing periodic checks to verify cleanliness.
• Dusted and polished window frames and wiped down glass, maintaining clean and clear areas.
• Worked within guidelines and policy's and wearing correct PPE.
• Disposal of rubbish.

• Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval.
• Organised and updated weekly schedules and monthly calendar obligations for various levels of management and junior staff.
• Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
• Collaborated effectively with customers and staff to maintain smooth-running company operations.
• Directed clerical tasks, including copying, faxing and file management.
• Maintained clean and orderly reception area to impress and welcome visitors.
• Delivered polite, professional customer service to enhance business reputation through positive first impressions.
• Processed and distributed incoming correspondence to relevant staff, facilitating team communication.
• Welcomed guests and clients in friendly, positive manner.
• Captured and processed client information, entering data into online systems for wider company use.
• Offered outstanding hospitality throughout client visits, aiding positive customer experiences and loyalty.
• Answered and directed incoming calls to relevant staff members using multi-line telephone system.
• Handled database updates and digital file management aligned with data security and integrity requirements.
• Booked conference rooms and meeting spaces, coordinating supplies and catering for company events.
• Processed credit card orders and reconciled receipts against credit card statements to support month-end closing.
• Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.

• Shadowed senior stylists throughout hair colouring, cutting and styling treatments to obtain extensive understanding of hairdresser best practices.
• Answered salon phones and emails, dealing with enquiries including bookings, pricing and availability.
• Applied therapeutic massaging techniques to client's head throughout hair washing and treatments for excellent customer satisfaction.
• Processed cash and card payments during customer checkout while proactively asking for feedback, ensuring high-level customer satisfaction.
• Assisted in keeping salon clean, organised and hygienic by carrying out mopping, hair sweeping and hoovering tasks.
• Welcomed guests warmly and politely when entering salon, providing drinks and magazines while waiting for appointments.
• Updated client records to deliver seamless treatments and experiences.
• Kept salon's products looking presentable and organised by conducting regular visual merchandising.
• Removed colours and neutralised perms to prepare for new styles.
• Attended regular training in best hair styling practices, cutting techniques and colouring regulations.
• Worked front desk and retailed hair products, processed payments and booked appointments.
• Took drink orders and prepared drinks for guests throughout service, creating beverages including sodas, juices, smoothies and coffees.
• Understood effect of chemicals on skin, possible allergic reactions and reasons for applying skin test.

Career Break: Took time away from employment to provide full-time care and support for my ill mother and children.