Kerrie Lee

Updated patient records for continued compliance with policies.

• Offered advice on additional services to best meet patient needs.
• Maintained timely check-in services, noting patient arrivals for efficient appointment running.
• Operated switchboard to facilitate prompt call handling.
• Scheduled patient appointments using EMIS booking system.
• Set up new patients within target timeframes.
• Managed digital and manual filing systems.
• Welcomed patients with kindness to enhance checking in processes.
• Processed referrals in DXS with speed and accuracy to minimise delays to treatment.
• Photocopied and scanned documents to update patient records.
• Produced photo and video content with excellent editing skills.
• Instilled culture of idea generation, creative problem-solving and out-of-the-box thinking across team.
• Suggested and implemented new promotions and strategies to increase brand awareness.
• Identified areas for content improvement by monitoring competitor social media activity and trends.
• Company Newsletters

• Depending on the rota, serve meals from the counters or work in the pantry.
• Create and make daily salads, rice, legume and fun dishes for the children and staff.
• Learning about the weekly Menus to encourage the girls to eat a varied diet.
• Carry out temperature checks on food at start and through service.
• Serve lunch to children giving help and guidance to younger children where necessary. Serve appropriate portions as directed.
• Ensure pupils with special dietary requirements are served appropriately, liaising with the Head Chef/Catering Manager and Team Leader
• Replenish food on the counters when necessary. Ensure the counter is kept clean throughout service, wiping down regularly.
• During quiet periods, wipe down tables or assist in the pantry.
• Ensure compliance with School Food Safety policy, Health & Safety legislation, and School Health & Safety policy, as instructed by the Head Chef
• Ensure all equipment is safely used in the correct manner

• Digital Marketing
• Manage multiple online marketing campaigns
• Implement and monitor social media posts and traffic
• Increase the company's online visibility
• Company Newsletters via Mailchimp
• Posting to Facebook, Twitter, Instagram, LinkedIn and Google
• Writing online content
• Researching and writing blogs
• Ordering marketing materials
• Organisation of staff events