Kerrie Bagnall
Bakewell,Derbyshire
Summary
Dedicated healthcare professional with extensive knowledge in personal care and hygiene alongside post-operative care. Proficient in personal care plan execution, emergency response readiness, and patient safety training, ensuring compliance with healthcare ethical standards and local policies and procedures. Skilled in specialised equipment usage, manual handling certified through university and current employment, and adept at using medical software for accurate record-keeping. Demonstrates cultural awareness and a strong understanding of food hygiene to support nutritional guidance and meal preparation, including the importance. Committed to enhancing patient well-being through mobility assistance proficiency, pain management strategies, and activities of daily living support while respecting boundaries and promoting independence when applicable.
Compassionate Care Assistant with a comprehensive background with elderly patients in care home settings. Provides exceptional care, demonstrating dedication to safe nursing practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices. Always demonstrating the need for further education and always enthusiastic to better the workplace with training and express knowledge in teamwork.
Overview
2
2
years of professional experience
Work History
Care assistant
Porthaven Care Homes
Buxton, Derbyshire
02.2025 - Current
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Ensured a safe environment by maintaining orderliness and cleanliness in the facility.
- Aid in mobility exercises, which resulted in improved physical strength among elderly residents.
- I responded quickly to emergency situations, making sure that all residents were safe.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
- Organised recreational activities for improved social interaction amongst residents.
- Provided emotional support to patients, improving their mental wellbeing and family members during difficult periods and changes.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time, ensuring escalation to team lead / nurse is always completed in a timely and professional manor.
- Encouraged independence among patients whilst assisting them with tasks.
- Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients whilst promoting independence.
- Collaborated with healthcare team for effective patient care delivery including external clinical staff ensuring patient care is centred and smooth running.
- Delivered excellent customer service by addressing concerns of patients' families.
- Assisted in daily living activities for enhanced patient comfort.
- Respected privacy and dignity of each resident during provision of care services.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Monitored client health conditions and reported immediate issues to manager.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
Front of House
Longbow Venues
Ashford-in-the-water, Derbyshire
03.2024 - 09.2025
- Delivered front of house duties with warm and professional manner.
- Completed housekeeping duties to maintain clean and orderly Front Of House (FOH) spaces. Allowing a cleans and organised front of house to welcomes customers.
- Managed front of house operations, ensuring smooth day-to-day running.
- Maintained clean front of house and work areas by adhering to agreed cleaning schedule.
- Coordinated with team members, ensuring seamless front of house operations.
- Collaborated closely with serving staff, ensuring seamless communication between kitchen and front of house operations.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Provided outstanding front of house customer service by surpassing customer expectations with excellent care and attention to detail.
Front of house team member
Coaching Inn Group
Bakewell
05.2023 - 03.2024
- Delivered consistent professional service whilst handling multiple tasks simultaneously.
- Upheld rigorous hygiene standards in all front-of-house areas.
- Recommended menu items to guests, enhancing their dining experience.
- Enhanced guest experience with a friendly and helpful attitude.
- Coordinated seating arrangements for efficient restaurant management.
- Contributed to team success by maintaining cleanliness and organisation in work areas.
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Assisted guests with queries or requests for optimal guest experience.
- Adapted swiftly to changing situations for uninterrupted service quality.
- Checked guest satisfaction regularly, addressing any issues promptly.
- Managed cash transactions accurately, ensuring accurate financial records.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Education
BSC Degree - BCS Adult Nurse
University of Derby
Chesterfield 09/2022 - 09/2025
A-Levels - Higher Sports Leadership Award
Lady Manners School
Bakewell, Derbyshire 09/2020 - 08/2022
A-Levels - Psychology
Lady Manners School
Bakewell, Derbyshire 09/2020 - 08/2022
A-Levels - Geography
Lady Manners School
Bakewell, Derbyshire 09/2020 - 08/2022
A-Levels - Cambridge Technical: Extended Certificate in Health and Social Care
Lady Manners School
Bakewell, Derbyshire 09/2020 - 08/2022
GCSEs - Mathematics
Lady Manners School
Bakewell 09/2016 - 08/2020
GCSEs - Combined Science: Trilogy
Lady Manners School
Bakewell 09/2016 - 08/2020
GCSEs - English Language
Lady Manners School
Bakewell, Derbyshire 09/2016 - 08/2020
GCSEs - English Literature
Lady Manners School
Bakewell, Derbyshire 09/2016 - 08/2020
Skills
- Specialised equipment usage
- Nutritional guidance
- Healthcare ethical standards compliance
- Meal preparation aptitude
- Emergency response readiness
- Assisting with personal hygiene
- Manual handling certification (with University and at my current job)
- Respecting boundaries
- Palliative care experience
- Basic Life support trained
- Cultural awareness
- Activities of Daily Living
- Nursing care
- Pain management
- Record-keeping
- Food hygiene understanding
Affiliations
- Gardening , walking and being outdoors
References
References available upon request.
Timeline
Care assistant
Porthaven Care Homes
02.2025 - Current
Front of House
Longbow Venues
03.2024 - 09.2025
Front of house team member
Coaching Inn Group
05.2023 - 03.2024
BSC Degree - BCS Adult Nurse
University of Derby
09/2022 - 09/2025
A-Levels - Higher Sports Leadership Award
Lady Manners School
09/2020 - 08/2022
A-Levels - Psychology
Lady Manners School
09/2020 - 08/2022
A-Levels - Geography
Lady Manners School
09/2020 - 08/2022
A-Levels - Cambridge Technical: Extended Certificate in Health and Social Care
Lady Manners School
09/2020 - 08/2022
GCSEs - Mathematics
Lady Manners School
09/2016 - 08/2020
GCSEs - Combined Science: Trilogy
Lady Manners School
09/2016 - 08/2020
GCSEs - English Language
Lady Manners School
09/2016 - 08/2020
GCSEs - English Literature
Lady Manners School
09/2016 - 08/2020
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