Travelling
Kerrian Gough
Student Operating Department Practitioner
London/Neasden
Summary
Enthusiastic Operating Department Practice Student with demonstrated history of academic success and professional development. Bringing hands-on experience within clinical environments, dynamic skill set and extensive training in the perioperative environment .
Overview
22
22
years of professional experience
1
1
year of post-secondary education
6
6
Certificates
1
1
Language
Work History
Theatre Circulating Assistant
UCLH, Royal National Throat, and Ear Hospital
London, England
01.2019 - Current
- Assisting with essential patient care
- Circulating for ENT procedures
- Work co-operatively as part of a multi-disciplinary team
- Maintained patient confidentiality
- Participating in discussions regarding patient care
- Participating in the WHO Checklist
- Participating in safe patient positioning
- Complying with Trust/local policies and procedures
- Cleaned theatre rooms between operations in line with Infection Control (IC) procedures.
- Communicated clearly with colleagues at multiple levels.
- Prepared equipment needed to complete tasks for smooth workflow.
Assistant Technical Officer, CSSD
University College Hospital
London, England
05.2018 - 12.2018
- Provided decontamination internal and external to Trust
- Adhered to department QMS procedures and trust policies
- Worked within all decontamination facilities
Sterile Service Technician
Steris, Northwick Park Hospital
London, England
06.2017 - 05.2018
- Collaborated with multidisciplinary teams to maintain smooth, professional clinical services.
- Distributed medical devices to relevant departments according to order details.
- Disinfected and sterilised reusable medical equipment to eliminate contamination issues.
- Remained physically fit to safely achieve manual lifting and operating requirements.
- Handled and disposed of chemicals safely according to COSHH standards.
- Sanitised and packaged medical tools and equipment for safe, sterile use.
- Quality-checked sterilised tools to confirm items were clean, safe and fit for purpose.
- Reprocessed and repackaged equipment to meet decontamination requirements.
- Inspected instruments after cleaning to verify conformance with decontamination standards.
Community Health Worker
Brent Careers, Wembley Hospital
Wembley, Brent
01.2015 - 03.2016
- Helped vulnerable individuals navigate complex healthcare system procedures for positive outcomes.
- Provided individuals and families with support and assistance in navigating health and social services system.
- Returned calls, emails and faxes according to departmental policy.
- Supported development and sustainability of local health and wellbeing programmes.
- Completed all required paperwork, data collection and reports to monitor progress.
- Worked with specific community groups with targeted health and wellness information.
Community Visitor
St. Vincent, and Paul’s Society
Neasden, Brent
08.2013 - 03.2015
- Visiting the elderly in their homes
- Assisting the residents
- Encouraged and participating in activities with residents
- Offered emotional support and companionship to address holistic wellbeing.
- Guaranteed positive customer outcomes, creating care and support and plans and performing appropriate risk assessments.
Front of House Supervisor
G4S, Northwick Park Hospital
London, England
11.2008 - 01.2012
- Facilitated fast and efficient communication between front and back of house staff.
- Conducted effective pre-shift meetings, motivating 16 front of house staff to provide outstanding customer service, boosting customer satisfaction.
- Established effective staffing rotas, adapting staffing levels to business volume to maintain operational efficiencies.
- Developed new training programme to boost staff development.
- Actively maintained guest safety, ensuring HACCP procedures were consistently followed.
- Led team to deliver outstanding hospitality operations.
- Worked closely with chef and kitchen staff to confirm food and beverage services met customers' needs.
- Kept adequate inventory levels of food, liquor and other items needed for daily operations.
- Maintained slick front-of-house processes in high-volume establishments through exceptional organisation and staff management.
- Coordinated employee rosters to strategically build efficient, hardworking teams for each shift.
- Forecasted staff equipment and supply requirements based on menu.
- Reviewed and submitted FOH staff hours for payroll purposes.
- Specified food portions, production and time sequences and determined workstation and equipment arrangements for big events.
- Implemented safe working practices to safeguard safety of guests and workers.
- Controlled cash and other receipts by adhering to cash handling and reconciliation procedures in line with restaurant policies and procedures.
- Solved customer queries and problems efficiently, maintaining excellent satisfaction ratings.
- Monitored condition of entire facility to verify all areas were clean, safe and comfortable for guests.
- Supervised and evaluated employee performance, providing construction feedback and identifying staff talent.
Production Technician
Synergy Healthcare, Northwick Park Hospital
London, England
02.2007 - 06.2010
- Carrying out inspection and decontamination of surgical equipment
- Sterilising of surgical equipment
- Packaging of medical equipment
- Providing good customer services
- Wearing appropriate PPE
- Communicating with managers and supervisors
- Covered work in all production areas
- Worked as a team
- Employed initiative to interpret and followed detailed work instructions to high company standards.
- Covered shift breaks and other production areas to minimise disruptions.
- Maintained clean workstation to comply with safety guidelines and protocols.
Restaurant Supervisor
Sodexo, Northwick Park Hospital
London, England
11.2002 - 10.2008
- Led motivated teams of front- and back-of-house staff, achieving high-quality standards and service.
- Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
- Conducted training sessions with staff in POS system and restaurant best practices, improving workforce talent and efficiency.
- Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
- Provided administrative support to upper management through inventory reporting, budget governance and payroll management.
- Ensured exceptional health and safety standards by closely monitoring restaurant operations.
- Protected brand image with exceptional restaurant presentation and maintenance.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
- Attended regular training to obtain and update food safety certificates.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Boosted sales through targeted product training and upselling strategy.
- Built and maintained excellent working relationships with produce suppliers to ensure ingredient quality.
- Established and enforced improved sanitation standards to maintain clean, hygienic dining areas.
- Analysed operations to improve restaurant efficiency and service levels.
- Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
- Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
- Achieved financial goals through rigorous restaurant budgeting and forecasting.
- Allocated resources to properly staff shifts and maintain adequate service levels across all restaurant areas.
- Established safe and secure dining environment with strong sanitation standards.
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
- Maintained safe working and guest environments, reducing injury and incident risks.
- Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
- Prepared rotas to achieve stable coverage while minimising payroll costs.
- Monitored and maintained stock levels for maximised efficiency and minimised waste.
Education
Bachelor of Science - Operating Department Practice
Buckinghamshire New University
High Wycombe, BKM 09.2021 -
GCSEs - Mathematics and English language
Westminster Kings College
London, ENG 09.2019 - 06.2020
Skills
Excellent patient care skills
Care needs assessment
Intervention techniques
Documentation expertise
Personal care
Manage challenging situations calmly and professionally
Adaptable to new situations
Good attention to details
Excellent communication
Supportive team player
Strong problem solver
Accomplishments
- Collaborated with team of 6 in development of the new ODP C23 Programme
- Wins employee of the month and Sodexho culinary challenge
Certification
Care certificate
Interests
Fine art
Shopping
Watching cricket
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Patient electronic record
EPIC electronic health records database system
Timeline
Bachelor of Science - Operating Department Practice
Buckinghamshire New University
09.2021 -
GCSEs - Mathematics and English language
Westminster Kings College
09.2019 - 06.2020
Theatre Circulating Assistant
UCLH, Royal National Throat, and Ear Hospital
01.2019 - Current
Assistant Technical Officer, CSSD
University College Hospital
05.2018 - 12.2018
Sterile Service Technician
Steris, Northwick Park Hospital
06.2017 - 05.2018
Community Health Worker
Brent Careers, Wembley Hospital
01.2015 - 03.2016
Community Visitor
St. Vincent, and Paul’s Society
08.2013 - 03.2015
Front of House Supervisor
G4S, Northwick Park Hospital
11.2008 - 01.2012
Production Technician
Synergy Healthcare, Northwick Park Hospital
02.2007 - 06.2010
Restaurant Supervisor
Sodexo, Northwick Park Hospital
11.2002 - 10.2008
volunteering
Volunteer as a shop assistant for Cancer Research UK