Kerri MacNeil

Over the past five years at Craigard Hotel, I have developed a wide range of skills across multiple departments within the hospitality industry. Starting as a Kitchen Porter at 14, I quickly took on new responsibilities and progressed to front-of-house roles including waitressing, bar service, and housekeeping.

Key Responsibilities & Achievements:
Maintained high standards of cleanliness and hygiene as a Kitchen Porter.
Provided excellent customer service in a fast-paced restaurant environment.
Handled bar service, including preparing and serving drinks, managing stock, and ensuring responsible alcohol service.
Performed housekeeping duties with attention to detail and efficiency, contributing to a high guest satisfaction rating.
Adapted to different roles and schedules, demonstrating flexibility and a strong work ethic.

My long-term commitment to the team is something I take pride in. I’ve remained loyal to the company for nearly five years, always showing up with a strong work ethic, willingness to learn, and a positive attitude. Being part of the hotel’s growth—and growing with it—has been a valuable and rewarding experience.

This varied experience has helped me grow professionally, gain confidence, and confirmed my passion for the hospitality industry, which I am excited to continue developing in.