Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Kerri MacInnes

Plockton,Highland

Summary

Enthusiastic school leaver offering excellent skills in customer communication and assistance. A fast learner who is detail orientated and aims to provide a positive experience for customers.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work history

Waitress

Plockton Hotel
PLOCKTON, Highland
2023.02 - Current
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Handle card and cash transactions from customers accurately and ensure it calculates to the total on the till.
  • Communicate efficiently with customers and kitchen staff to provide customers with a pleasant dining experience and to minimise service delays.
  • Utilised professional communication skills to deescalate and resolve customer dissatisfaction.

Volunteer classroom assistant

Highland Council
PLOCKTON, Highland
2025.12 - 2026.02
  • Assisted children ages 5 - 11 with literacy and numeracy work and help build their confidence within these areas.
  • Assisting children with ICT skills including learning apps such as Sumdog and basic computer skills.
  • Efficient communication with the classroom teacher regarding individual student requirements and workload.
  • Working independently with small groups or with children 1-1 to build on their reading and writing skills.

Education

SVQ Level 4 - Application of Maths

Plockton High School
Plockton
2024.08 - 2025.08

SVQ Level 4 - English

Plockton High School
Plockton, Highland

SVQ Level 4 - History

Plockton High School
Plockton, Highland

SVQ Level 4 - Science

Plockton High School
Plockton, Highland

SVQ Level 5 - Practical Woodwork

Plockton High School
Plockton, Highland

Skills

Time Management

Professional Email communication

Safe Manual Handling

Communication

Teamwork

Prioritising Workload

Accomplishments

National of Trust Crofting Course

- Assisting with livestock health checks

-Sheep handling and dosing

-Fencing

- Knowledgeable about crofting history, culture and structure

Languages

Gaidhlig
Fluent

References

References available upon request.

Timeline

Volunteer classroom assistant

Highland Council
2025.12 - 2026.02

SVQ Level 4 - Application of Maths

Plockton High School
2024.08 - 2025.08

Waitress

Plockton Hotel
2023.02 - Current

SVQ Level 4 - English

Plockton High School

SVQ Level 4 - History

Plockton High School

SVQ Level 4 - Science

Plockton High School

SVQ Level 5 - Practical Woodwork

Plockton High School
Kerri MacInnes