Summary
Work history
Education
Skills
Additional Information
Timeline
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Kerri Christer

Stanley,Durham

Summary

Experienced professional with focus on maintaining clean and orderly environments. Creates welcoming spaces through attention to detail and organisational skills. Ensures high standards of hygiene and comfort for guests.

Offering strong background in customer service and teamwork with keen eye for detail. Knowledgeable about maintaining cleanliness, organising spaces, and managing time effectively to meet high standards. Ready to use and develop communication, organisational, and problem-solving skills in any given role.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Work history

Barista

Riverview Bakery
Chopwell, Gateshead
  • Streamlined order taking process, reducing wait times for customers' convenience.
  • Enhanced bar efficiency by keeping work areas tidy and well-stocked.
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Offered personalised beverage recommendations, enhancing customer rapport.
  • Upheld excellent relationships with regular clients fostering loyalty and repeat business.
  • Trained new staff members on café operations, fostering teamwork and consistency.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Demonstrated proficiency in operating espresso machines with precision and care.
  • Promoted seasonal beverages effectively increasing their uptake.
  • Exhibited knowledge of various coffee blends for enhanced customer experience.

Cleaner

Metrocentre
Gateshead, Tyne & Wear
  • Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
  • Performed routine checks on cleaning supplies inventory to avoid running out of key items.
  • Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
  • Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
  • Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
  • Ensured customer satisfaction by addressing specific requests or concerns promptly.
  • Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.

Barista

Starbucks
Gateshead , Tyne & Wear
  • Streamlined order taking process, reducing wait times for customers' convenience.
  • Enhanced bar efficiency by keeping work areas tidy and well-stocked.
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Performed cash handling duties accurately to maintain financial integrity.
  • Offered personalised beverage recommendations, enhancing customer rapport.
  • Upheld excellent relationships with regular clients fostering loyalty and repeat business.
  • Trained new staff members on café operations, fostering teamwork and consistency.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Ensured freshness of pastries on display, contributing to overall quality assurance.
  • Demonstrated proficiency in operating espresso machines with precision and care.
  • Collaborated with team members during busy periods improving workflow efficiency.
  • Promoted seasonal beverages effectively increasing their uptake.
  • Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
  • Exhibited knowledge of various coffee blends for enhanced customer experience.
  • Assisted in inventory control measures for effective stock management.
  • Delivered exceptional service to customers for their enjoyment and comfort.
  • Managed high volume orders during peak hours maintaining quality of service.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Implemented hygiene standards throughout café premises for public health safety compliance.

Housekeeper

Leeming House Hotel
Penrith, Cumbria
  • Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
  • Laundered and ironed clothes, promoting appearance of cleanliness.
  • Organised cupboards and wardrobes to enhance orderliness in the house.
  • Made beds daily to ensure a neat bedroom area.
  • Completed deep cleaning tasks resulting in a germ-free environment.
  • Managed laundry process, washing, drying, folding clothes; keeping wardrobe tidy.
  • Meet guests' needs by delivering top-notch hospitality services during their stay.
  • Managed waste disposal effectively for a cleaner environment.
  • Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
  • Serviced bathrooms with fresh supplies and regular cleaning.
  • Maintained clean, safe environments for guests and staff, strictly following infection control policies.
  • Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
  • Cleaned and returned vacant rooms to guest-ready status within specified timeframes.

Education

NVQ Level 1 - Health and Social Care

Gateshead College
Gateshead

Skills

  • Effective multitasking
  • High degree of self-motivation
  • Household equipment operation
  • Guest interaction etiquette
  • Polite demeanour
  • Environmentally friendly cleaning practices
  • Patience under pressure
  • Waste management knowledge
  • Adherence to protocols
  • Floorcare proficiency
  • Proactive attitude
  • Consistency in service
  • Impeccable standards of cleanliness
  • Professional discretion
  • Efficient time management
  • Strong initiative
  • Customer Service
  • Professional appearance
  • Hospitality background
  • Excellent oral and written communication
  • Bathroom replenishment
  • Focused and detail-oriented
  • Spot cleaning
  • Dusting
  • English language fluency
  • Organised and efficient
  • Room tidying
  • Stocking bathrooms
  • Vacuuming
  • Hardworking
  • Customer service-oriented

Additional Information

I enjoy crochet, movies, and crafting.

Timeline

Barista

Riverview Bakery

Cleaner

Metrocentre

Barista

Starbucks

Housekeeper

Leeming House Hotel

NVQ Level 1 - Health and Social Care

Gateshead College

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Kerri Christer