Kenzie Grant
Brixton,UK
Summary
I am a committed, hard-working graduate from Hartpury University with a degree in Ba(Hons) Equine Business Management. I am trustworthy, reliable and have excellent communication skills which I developed during my job as a medical administrator and equine trail guide. I am friendly, approachable and always willing to go the extra mile.
I describe myself as a fast learner with a drive to succeed and ambition to progress within a role. I work efficiently and without guidance, both as a team player and individually. I am patient and professional, with consideration of confidentiality and personal information. I consider myself to be a compassionate and approachable individual and strive to always be a friendly face in the workplace.
Overview
1
1
Certification
6
6
years of professional experience
Work history
Administrative Assistant
Allied Surveyors and Valuers Ltd
Plymouth, Devon
2024.07 - Current
- Communicated with clients, estate agents and head office to book appointments, arrange property access, resolve issues and manage office digital diary efficiently.
- Monitored and documented progress of reports while managing surveyor's schedule to ensure timely and accurate completion of all tasks.
- Developed report drafts using appropriate terminology to maintain clarity and professionalism.
Head Wrangler (Seasonal)
Echo Valley Ranch and Spa
Clinton, Canada
2023.05 - 2023.09
- Trained young and unpredictable horses to become suitable guide and guest horses using natural horsemanship techniques, including Join-Up, groundwork, equine massage, and bareback exercise.
- Developed and refined Horse Harmony programme, teaching guests to build trusting bonds with equine partners through effective communication and understanding of herd dynamics and natural behaviours.
- Adjusted workloads of ridden horses based on guest experience and ability.
- Administered medication and monitored health of horses with Arthritis and Cushing's disease, ensuring well-being of retired and elderly horses within the herd.
Housekeeping (Seasonal)
Big White Ski Resort
Kelowna, Canada
2022.11 - 2023.04
- Cleaning and maintaining high standards of work within private condos and hotels on the mountain.
- Volunteered additional hours to complete all housekeeping tasks efficiently.
- Supported multiple areas, contributing to overall team efficiency.
- Managed additional housekeeping tasks for private rentals, ensuring high standards of cleanliness.
Wrangler (Seasonal)
Sundance Guest Ranch
Ashcroft, Canada
2022.03 - 2022.10
- Teaching guests how to handle their horses and taking many riders for their first trots, canters and gallops with safety as a top priority.
- Calmly and efficiently dealing with injuries such as broken bones and head trauma. Competently aiding in the recovery of guests from the trail and communicating with the emergency services swiftly and directly.
- Caring for and managing a herd of 100 horses. Duties including feeding, grooming, saddling, administering first aid and medication, fitting saddles and monitoring horse health. Fixing fences, clearing trails and assisting the farrier.
- Solo leading groups of 7-8 guests from beginner to advanced, on 2-hour trail rides over various terrain through the back country of British Columbia.
- Engaging in social conversation with guests. Ensuring their comfort and happiness whilst on horseback.
Medical Administrator
Dean Cross Surgery
Plymouth, Devon
2020.02 - 2022.03
- Identifying and work-flowing confidential patient documentation to the relevant staff members, ensuring efficiency and accuracy with read codes and linked problems.
- Working competently and productively within a team to meet workflow and deduction targets.
- Communicating effectively with patients and NHS staff to ensure accuracy and provide quality care when booking appointments, making enquiries and dealing with confidential healthcare problems.
- Proficiently utilising SystmOne, Microsoft Office and Outlook to manage patient profiles and communicate with external healthcare providers.
- Operating professionally and completing duties to a high standard by carefully searching through electronic medical records and making an educated decision as to what should be entered into patient files.
Education
Ba(Hons) - Equine Business Management
Hartpury University
Gloucester 09/2016 - 06/2019
A-Levels -
Plymstock School
Plymouth 2013 - 2015
13 GSCE Passes A-C -
Plymstock School
Plymouth 05/2013 - 06/2013
Skills
Strong teamwork skills
Effective communication
Customer service
Knowledge of GDPR compliance
Data entry and record keeping
Organisational and planning skills
Time management
Proficient in Microsoft Office and Xero
Certification
- Level 2 Award in Environmental Sustainability (Pending)
- Level 2 Award in Cyber Security (2026)
- Level 3 Award in Equine Behaviour and Psychology (2022)
- Emergency First Aid at Work (2022)
- IAM Advanced Driving Award (2019)
- BHS Ride Safe Award (2018)
- BHS Initial First Aid Certificate (2018)
- Chair of Hartpury Green Leaders Society (2018)
- ILM Level 2 Leadership Award (2017)
- ECG Ltd Chaperone in General Practice Certificate (2016)
- BHS Stage 1 Progressive Riding Test in Equitation & Stable Management (2016)
- UK Cheerleading Association Level 1 Leadership Award (2009)
Languages
English
Native
French
Elementary
INTERESTS
I am a keen horse rider with over 18 years of knowledge and experience. Whilst at university, I played for the Hartpury Polocrosse Team, developing my ridden and on-foot skills. I have a keen interest in natural horsemanship and its benefits, such as building strong relationships based on trust and mutual respect. I have honed my skills and knowledge whilst employed as head wrangler at Echo Valley Ranch and Spa in British Columbia, Canada.
My personal hobbies include a passion for reading, crochet, spending time with the horse I loan, Maggie, and going to live music shows. I also routinely enjoy reformer Pilates, theatre trips with my Nan and monthly art and book clubs.
VOLUNTARY WORK
Girl Guiding, Plymouth, I currently volunteer every week with First Cornwood Rainbows in South Devon with girls ranging from ages 4 to 6. I assist in their learning, play games, colour, bake, do arts and crafts and am available to help the children with additional needs. I am part of a team that teaches the children about safety, being kind and working together.
I am also a befriender with Elder Tree, an organisation that unites lonely people in the community with volunteers willing to spend their time providing company and a listening ear. I travel to Sparkwell once a week to meet the elderly gentleman that I have been paired with. His stories are wonderful and I get as much out of the visit as he does.
FUTURE ASPIRATIONS
I am looking for a career that allows for personal development and longevity within the role. My key interests are equestrianism, events management and environmentalism. I am investing my free time studying courses in my areas of interest to advance my learning, further my education and broaden my horizons.
REFERENCES
Richard Whincup- University Lecturer
richard.whincup@hartpury.ac.uk
01452 702345
Stephen Avery- Current Employer
spa@alliedsurveyors.com
07768 612475
Timeline
Administrative Assistant
Allied Surveyors and Valuers Ltd
2024.07 - Current
Head Wrangler (Seasonal)
Echo Valley Ranch and Spa
2023.05 - 2023.09
Housekeeping (Seasonal)
Big White Ski Resort
2022.11 - 2023.04
Wrangler (Seasonal)
Sundance Guest Ranch
2022.03 - 2022.10
Medical Administrator
Dean Cross Surgery
2020.02 - 2022.03
13 GSCE Passes A-C -
Plymstock School
05/2013 - 06/2013
A-Levels -
Plymstock School
2013 - 2015
Ba(Hons) - Equine Business Management
Hartpury University
09/2016 - 06/2019