Kenzie Ellis

• Delivered excellent customer service in a fast paced hospitality environment, ensuring customers had a positive and welcoming experience
• Demonstrated strong problem solving skills by resolving customer concerns, managing difficult situations professionally and adapting quickly during busy service periods.
• Handled cash and card payments accurately using POS systems.
• Built strong relationships with customers encouraging repeat business and a friendly atmosphere.
• Worked efficiently with team members to ensure smooth service and effective communication during shifts.

Managed stock replenishment, deliveries, and inventory organisation to keep the store running effectively.

Provided excellent customer service skills during the busy Christmas period assisting customers with product enquiries, sizing and purchases.

Maintained up to date product knowledge to confidently recommend items and support sales targets