KENYA GRANT
London, E18
Summary
Highly motivated individual to degree level, dedicated to progressing my career within HR. A team player with effective interpersonal skills and a strong work ethic. Currently studying for my CIPD (Level 3).
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work history
People Operations Coordinator
iQ Student Accommodation
09.2022 - Current
- Issuing offer letters and contracts and processing all Right to Work checks/DBS basic disclosure checks, including verifying documentation.
- Communicating with new joiners, updating them on the progress of their onboarding, and confirming start dates.
- Working with IT to ensure that all new starters have the right equipment and system access on their first day.
- Working with hiring managers to ensure induction plans are in place.
- Distributing welcome packs for new starters in time for their first day and ensuring stock levels are well maintained.
- Setting up personal files for employees and keeping these up to date.
- Updating starter and leaver trackers.
- Communicates details of leavers to IT and relevant departments ensuring IT access is closed down.
- Monitoring the HR mailbox and responding to queries within SLAs.
- Administrating purchase orders.
- Responsible for keeping the HRIS up to date with promotions and secondments for existing team members and issuing the relevant letters and contracts.
- Ensuring process notes for onboarding and offboarding are created and maintained.
- Assisting HR Advisors with employee relations cases.
Pension Administrator
Barnett Waddingham LLP
11.2021 - 09.2022
- Maintained member database.
- Prepared computer-generated benefit calculations and related correspondence.
- Carried out member activities in line with agreed service levels.
- Read and understood documentation relating to each scheme.
- Communicated with clients, their members and advisers.
- Carried out cash handling functions for client pension and related arrangements, liaised with bank and investment managers as appropriate.
- Processed client pensioner payrolls and PAYEs, including calculation of net pay, arranged payments, and liaised with tax offices.
Pension Administrator
John Lewis Partnership
01.2021 - 11.2021
- Issued letters of condolence and beneficiary forms to families of partners who have passed away in service.
- Dealt with queries from members and stakeholders via the helpline and emails, in line with service level agreements.
- General scheme administration, such as updating member details and processing post.
- Accurately performed manual calculations.
- Managed the work-list and updated each case to reflect each stage of the death and ill health processes.
- Prepared paperwork and case papers for the monthly Pension Management Committee meeting and issued award letters to beneficiaries following this.
- Knowledge of DB and DC pension schemes,
- Liased with external parties, such as Financial Advisors.
HR/Resourcing Administrator
John Lewis Partnership
07.2020 - 01.2021
- Generated offer letters for successful internal and external candidates (WCN/Oleeo/Workday).
- Regretted candidates and added candidates to the candidate bank.
- Updated resourcing systems to ensure an excellent candidate experience, consistency and accuracy at each stage of the recruitment process.
- Scheduled interviews for candidates and hiring managers.
- Ensured that all External Candidates had the Right to Work in the UK (Including Jersey & Guernsey) as per Home Office Guidelines, and requested the necessary Employer Checks if necessary.
- Complied with Service Level Agreements (SLAs) by proactively managing individual workload.
- Produced high quality administrative work and good skills use of Excel for daily reporting and quality checking for all details added into our HR System.
- Represented the brand when discussing applications with potential candidates, current partners and hiring managers.
- Delivered great customer service by use of telephone and email, by having a confident telephone manner and excellent use of grammar by email.
Recruitment Consultant
Explore Group
04.2019 - 09.2019
- Collected specifications from clients and advertised live roles.
- Sourced highly skilled candidates through multiple avenues.
- Used social networking and LinkedIn Recruiter as a tool to connect with potential candidates to expand my network.
- Reviewed applications and shortlisted candidates for interviews.
- Arranged interviews and managed the process for clients.
- Ensured that the database was kept up to date with client and candidate activity (Bullhorn).
- Managed and delivered feedback to candidates.
- Reviewed applications and shortlisted candidates for interviews
- Updated the Applicant Tracking System to track candidate progress (Workable).
Selling and Service Partner
John Lewis & Partners
02.2018 - 07.2020
- Accountable for the brand execution of the beauty department with the primary objective being to ensure that the highest merchandising standards are maintained.
- Displayed commercial awareness by ensuring all promotional activity was visible.
- Demonstrated flexibility by working across a variety of assortments to meet the needs of the customers and the branch.
- Buddied new partners to the business to ensure they are at the required standard of performance.
Education
English Language, BA Hons -
University of Essex
10.2015 - 07.2018
A-Levels -
Woodbridge High School Sixth Form
09.2013 - 06.2015
GCSEs -
Woodbridge High School
09.2008 - 06.2013
Skills
- MS Office: Excel, Word, PowerPoint
- Social Media: LinkedIn Recruiter, Twitter, Facebook
- ATS: eArcu, WCN/Oleeo, Bullhorn, Workable, eArcu
- GCM (Salesforce)
- Oracle
- Zendesk
- HRIS: Cintra, Workday
References
References are available on request.
Timeline
People Operations Coordinator
iQ Student Accommodation
09.2022 - Current
Pension Administrator
Barnett Waddingham LLP
11.2021 - 09.2022
Pension Administrator
John Lewis Partnership
01.2021 - 11.2021
HR/Resourcing Administrator
John Lewis Partnership
07.2020 - 01.2021
Recruitment Consultant
Explore Group
04.2019 - 09.2019
Selling and Service Partner
John Lewis & Partners
02.2018 - 07.2020
English Language, BA Hons -
University of Essex
10.2015 - 07.2018
A-Levels -
Woodbridge High School Sixth Form
09.2013 - 06.2015
GCSEs -
Woodbridge High School
09.2008 - 06.2013
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