Kenny Poloche Perlaza

• Provided exceptional customer service to enhance client satisfaction and retention.
• Executed various hair cutting, coloring, and styling techniques to meet diverse client needs.
• Collaborated with colleagues to maintain a clean and organized salon environment.
• Assisted in promoting salon services through social media platforms and local events.

Costumer service, taking orders and supporting team at all times.

• Assisted in food and beverage service, ensuring timely delivery to guests.
• Maintained cleanliness of dining area, adhering to health and safety standards.
• Learned menu items and daily specials to provide accurate information to customers.
• Supported team members during busy shifts by efficiently managing multiple tables.
• Developed customer service skills through direct interaction with diverse clientele.
• Organized and restocked supplies to maintain operational efficiency throughout shifts.
• Collaborated with kitchen staff to ensure prompt meal preparation and quality control.

• Delivered personalized beauty treatments, enhancing client satisfaction and loyalty.
• Provided skin analysis and recommendations tailored to individual client needs.
• Maintained cleanliness and organization of treatment areas, ensuring safety standards compliance.
• Assisted in inventory management, tracking product usage and reordering supplies as needed.

• Adapted quickly to changing environments, enhancing overall guest experience through flexibility.
• Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
• Developed strong multitasking skills by
• Processed customer transactions efficiently using point-of-sale systems.
• Provided exceptional customer service to enhance guest satisfaction and loyalty.
• Maintained cleanliness and organization of the work area to ensure operational efficiency.
• Assisted in inventory management by restocking products and monitoring stock levels.
• Handled cash, credit, and mobile payments accurately to minimize discrepancies.
• Collaborated with team members to support high-volume service during peak hours.
• Adapted quickly to changes in menu offerings and promotions to inform customers effectively.

• Managed front desk operations, ensuring smooth guest check-in and check-out processes.
• Maintained accurate records of guest reservations and payments using property management software.
• Handled telephone inquiries, providing information about services and local attractions.
• Assisted in coordinating housekeeping schedules to ensure timely room availability.
• Addressed guest complaints promptly, enhancing overall customer satisfaction levels.
• Collaborated with team members to streamline front office procedures for improved efficiency.

• Collaborated with cross-functional teams to create engaging content for social media platforms.
• Conducted market research to identify trends and consumer preferences for targeted outreach.
• Assisted in developing and executing marketing campaigns to enhance brand visibility.