Football - Enjoy kick abouts with friends and work colleagues
Kenneth Okeke
Senior Solutions Engineer
19 Karma Way, London
Summary
Dynamic and results-oriented Solution Engineer with a proven record in technology solutions, sales engineering, and technical account management. Brings a strong foundation in AI-driven technologies, integration platforms, and intelligent automation, with a keen focus on solving complex business challenges through innovation. Combines exceptional analytical and communication skills with rapid adaptability to emerging trends such as generative AI, machine learning, and data-driven decision-making. Experienced in leading projects end-to-end, from discovery through delivery and optimisation. Passionate about applying cutting-edge technology to elevate customer outcomes, streamline operations, and create long-term value. Adept at influencing stakeholders, building strategic alliances, and shaping AI adoption roadmaps within ambitious organisations.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Senior Solutions Engineer
Salesforce
08.2024 - Current
- Spearheaded solution design and technical strategy for enterprise clients, leveraging integration best practices, automation workflows, and AI to streamline operations and modernise legacy systems.
- Delivered tailored product demonstrations and value-led presentations, showcasing intelligent automation, API-led integration, and AI agent capabilities aligned to customer use cases.
- Advised customers on best practices for scalable enterprise architecture, including event-driven systems, microservices, and data-driven decisioning with real-time analytics.
- Played a key role in scoping, designing, and validating AI-powered solutions—such as virtual agents and ML-enhanced workflows—that improved customer experience and operational efficiency.
- Led proof-of-value engagements and technical workshops to accelerate adoption of SaaS solutions across finance, public sector, and private equity clients.
- Acted as a strategic technical advisor to stakeholders ranging from IT architects to business decision-makers, translating complex technical concepts into commercial outcomes.
- Collaborated with cross-functional teams (Product, Engineering, Sales, Customer Success) to close deals, influence roadmap development, and ensure customer success post-implementation.
- Maintained deep technical fluency across APIs, automation tools, LLMs, and AI ecosystems—positioning the organisation as a trusted partner in enterprise transformation journeys.
Sales Engineer
International Airlines Group Loyalty (Avios)
07.2022 - Current
- Drove technical integration of products and services for customers across various sectors including Financial services, Energy, Airlines, Retail and more.
- Supported the Sales team with value propositions and provided feedback to product teams to facilitate enhancements and product improvements.
- Defined Solutions and created architectural diagrams that delivered business value and seamless integration.
- Led the end-to-end technical integration of partners with company APIs and products. These include co-branded financial services products with Qatar Airways, American Express and more.
- Performed proof of concept demonstrations, advising potential customers on benefits of APIs, OAuth , SDKs and a range of technical products.
- Utilised productivity tools such as JIRA, Confluence and Slack for project management and technical documentation.
- Broke down complex technical ideas into non-technical terms for business executives, facilitating clearer understanding and decision-making.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
Technical Account Manager
OneTrust
03.2021 - 07.2022
- Built long-term trusted partner relationships to manage stakeholder expectations and meet revenue growth goals.
- Managed Strategic accounts worth over £1.5m in ARR (Annual Recurring Revenue) simultaneously.
- Worked on multiple projects with clients from varying sectors: energy, tech, retail, financial services and Media. Clients include Kraft Heinz, Spotify, Ikea, Metro Bank, Schneider Electric, Dominos, Kering (Gucci, YSL, Alexander McQueen etc.).
- Performed troubleshooting leveraging knowledge of JavaScript, HTML, CSS and Python.
- Developed and executed solutions to customer needs and drivers through hands-on engagement.
- Maintained deep understanding of products and showed deep technical acumen by providing viable solutions
- Conducted presentations to large groups at trade shows, reseller events and onsite product trainings.
- Participated in product innovation by identifying and representing customer needs and presenting new product capabilities.
- Identified upsell and renewal opportunities for enterprise customers, proposed them, and communicated the value proposition to address churn results.
Co-Founder, Tech and Innovation Leader
Wavy Beauty Inc
10.2018 - 03.2021
- Responsible for overall planning, design and structure of e-commerce product and Technology strategy.
- Drove revenue growth through innovation and technological excellence.
- Aligned IT strategy with overall business objectives, ensuring technology investments supported growth plans.
- Led the technical team in development, rollout, and management of new products.
- Discussed technological strategies with partners to ensure seamless integration
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing the company with strong and sustainable organisational leadership.
Product Sales Specialist
Google (gekko)
10.2017 - 12.2019
- Demonstrated detailed technical knowledge of products and services to customers and partners.
- Worked on multiple campaigns mainly Chrome, others include Google smart technologies
- Maintained accurate and thorough records of leads and customer account information.
- Developed and presented educational pitches detailing practical and financial product benefits.
- Exceeded sales goals by hitting 100% to target regularly and increased revenue and facilitated selling of Google smart technology and Google Chromebook.
- Offered technical support to customers and carried out troubleshooting
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Worked to develop a network by identifying and pursuing new leads, attending industry events and building rapport with clients.
Education
Master of Science - Project Management
University Of Portsmouth
Portsmouth 09.2018 - 12.2019
Bachelor of Engineering - Mechanical Engineering
University Of Portsmouth
Portsmouth 09.2015 - 07.2018
A-level -
Hatch End High School Sixth Form
London 09.2012 - 06.2014
Technical Skills
- Programming Languages - HTML, CSS, Python, JavaScript, NodeJS, Json
- Web Technologies - REST API, MCP, A2A, OAuth, SDKs, Cookies
- SaaS - Postman, JIRA, Confluence, OneTrust,
- Productivity - Microsoft Tools (office 365, power automate, sharepoint)
- CRM - Salesforce, Comarch
- Cloud - AWS, Tibco
GitHub - https://github.com/Kenneth-Okeke
Certification
AWS Certified Cloud Practitioner
Interests
Basketball - Recreational Basketball player, also support the LA Clippers
Travelling - Visited USA, Spain, Nigeria, Portugal, Netherlands, Switzerland and Benin Hoping to travel a lot more in the coming years
Finance and Investing - Developed an interest in books such as The Psychology of money, Richest man in Babylon as well as follow the stock and Crypto markets
Tennis and Table Tennis - Played a lot when I was younger but always up to face a challenger
Timeline
Mulesoft Certified Developer 1
02-2025
Senior Solutions Engineer
Salesforce
08.2024 - Current
AWS Certified Solutions Architect - Associate
02-2024
AWS Certified Cloud Practitioner
08-2023
Sales Engineer
International Airlines Group Loyalty (Avios)
07.2022 - Current
Technical Account Manager
OneTrust
03.2021 - 07.2022
Co-Founder, Tech and Innovation Leader
Wavy Beauty Inc
10.2018 - 03.2021
Master of Science - Project Management
University Of Portsmouth
09.2018 - 12.2019
Product Sales Specialist
Google (gekko)
10.2017 - 12.2019
Bachelor of Engineering - Mechanical Engineering
University Of Portsmouth
09.2015 - 07.2018
A-level -
Hatch End High School Sixth Form
09.2012 - 06.2014
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