Summary
Overview
Work history
Education
Skills
References
Timeline
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Kenneth Hilling

Glasgow

Summary

Creative and motivated communications professional with over three years of experience in communications, employee engagement, and design. Skilled in crafting compelling narratives, managing internal channels, and aligning cross-functional messaging. Proficient in SendEthic, Adobe Creative Suite, Microsoft Office, SharePoint, and Viva Engage. Known for a collaborative approach, enthusiasm, and a proactive mindset.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work history

People Engagement Manager

Atos
Glasgow
09.2023 - 04.2025
  • Contributed to regular flow of global internal communications, reaching over 35,000 employees.
  • Coordinated regularly with stakeholders and colleagues worldwide to ensure message consistency and alignment.
  • Managed content pipeline for monthly global newsletter
  • Supported high-profile internal campaigns, including Atos' sponsorship of Paris 2024 Olympic and Paralympic Games and UEFA EURO 2024.
  • Oversaw team content calendar, balancing workloads and maintaining strong flow of communications across internal channels such as SendEthic, Viva Engage, and SharePoint.

Communications Editor

Atos
Glasgow
05.2022 - 09.2023
  • Supported internal communications for 3,000+ colleagues across Aegon and NS&I accounts.
  • Partnered with Client Executive Partners to ghostwrite weekly updates covering operations, HR news, recognition, and events.
  • Developed skills in Adobe InDesign and Illustrator to produce visually engaging materials, including Monthly Account Bulletins.

Telephone Operator

Atos
Glasgow
05.2018 - 04.2022
  • Supported BBC Operator Service on-site at Pacific Quay.
  • Managed internal calls to newsrooms, maintained BBC's staff directory, and ensured GDPR compliance.
  • Coached colleagues to improve telephone etiquette and efficiency, meeting SLA for over 4 years.
  • Developed new call flow leading to reduced call times.

Education

Bachelor of Arts - Marketing

Glasgow Caledonian University
Glasgow
09.2013 - 05.2017

Skills

Communications

  • Tone of Voice: Crafting clear, engaging content that reflects desired tone of voice and promotes shared goals
  • Content Creation: Created global newsletters, blog posts and short messages to keep campaigns fresh and engaging
  • Engagement Analysis: Produced monthly engagement reports across all channels to monitor campaign progress and make amendments accordingly

Technical

  • Adobe Creative Suite: Skilled in InDesign and Illustrator for creating professional visual content
  • Microsoft Office: Advanced user of Word, PowerPoint, and Excel for content development and project coordination

Interpersonal

  • Project Management: Coordinated multiple communications projects simultaneously, balancing workloads and meeting tight deadlines in dynamic environments

References

References available upon request.

Timeline

People Engagement Manager

Atos
09.2023 - 04.2025

Communications Editor

Atos
05.2022 - 09.2023

Telephone Operator

Atos
05.2018 - 04.2022

Bachelor of Arts - Marketing

Glasgow Caledonian University
09.2013 - 05.2017

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Kenneth Hilling