Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Kennedy Williams

London

Summary

Friendly and reliable customer service professional with experience in handling transactions, assisting customers, and maintaining a welcoming environment. Adept at working efficiently in fast-paced settings, managing multiple tasks, and supporting smooth café operations. Seeking a Retail Assistant position at Harrow Shop to contribute to excellent service and teamwork.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

Eye London Opticians
London
03.2020 - 08.2022
  • Provided customer service by assisting clients, scheduling appointments, and addressing inquiries.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Processed payments and handled cash transactions efficiently.
  • Ensured a clean and professional storefront and reception area, creating a welcoming atmosphere.
  • Managed stock levels for optical products and ensured timely restocking.

Office Administrator

Monster Construction LTD
London
01.2022 - 11.2024
  • Handled administrative tasks including scheduling, correspondence, and client interactions.
  • Fostered a positive work environment with clear communication skills.
  • Maintained clean and organised workspace through regular upkeep activities.
  • Ensured workspaces were organised and well-stocked, supporting smooth business operations.
  • Developed strong problem-solving and time management skills in a busy office setting.

Education

Undergraduate - Software Engineering

University of Westminster
London
09/2023 -

A-Levels - Design Technology (Grade A)

Beal High School
London
09/2021 - 06/2023

GCSEs -

Beal High School
London
09/2016 - 06/2021

Skills

  • Customer service & friendly communication
  • Money handling & operating tills/POS systems
  • Teamwork & collaboration
  • Multitasking & time management
  • Problem-solving under pressure
  • Store cleanliness maintenance

Affiliations

  • Photography – Passionate about capturing moments and visual storytelling, enhancing my creativity, attention to detail, and composition skills.
  • Project Planning – Enjoy engaging with people through event planning and teamwork, developing strong communication, problem-solving, and interpersonal skills.

Certification

  • Part of IFI insight programme at University
  • British Computing Society


References

References available upon request.

Timeline

Office Administrator

Monster Construction LTD
01.2022 - 11.2024

Receptionist

Eye London Opticians
03.2020 - 08.2022

Undergraduate - Software Engineering

University of Westminster
09/2023 -

A-Levels - Design Technology (Grade A)

Beal High School
09/2021 - 06/2023

GCSEs -

Beal High School
09/2016 - 06/2021

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Kennedy Williams