Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
Generic

Kenisha Medder

London

Summary

An experienced Administrator and Human Resource Management professional. Demonstrable experience of working under pressure with a track record of working in all areas of Human Resource Management and Administration First line support to HR management & service users.

Overview

19
19
years of professional experience

Work history

People Advisor

Employment Charity
London
12.2022 - Current


  • Undertake specialist and general HR tasks as required and appropriate to the role
  • Provide regular reporting of SLA performance to key stakeholders including our business clients and to COE partners
  • Responsible for interpreting and advising on Charity's policies and procedures for HR
  • Consult with Employment Counsel regarding privileged and/or potential high risk employee relations issues and investigations
  • Provide coaching and assist Field HR with the development and execution of corrective actions and developmental action plans
  • Investigate, assess and recommend resolutions to employee relations issues raised through various means
  • Advise Head of People and managers on disciplinary issues including misconduct, policy practice violations, corrective actions, and termination
  • Meet metrics and measures of success that are aligned to business outcomes

HR Systems Administrator

FTC, 22 Rendall and Rittner Ltd
London
01.2012 - 04.2022
  • Work as part of a close-knit HR team providing professional support to ensure that the organisation and its staff achieve their aim
  • Creating reports in business objects and using Excel to manipulate them, both standard and ad-hoc reports
  • Recommending solutions and providing advice on HR policies, procedures, and tools
  • Provide accurate and reliable management information which will support decision making
  • Ensuring that the operations and activities of the workforce are efficient and in the best interest of the company goals
  • Maintaining data integrity in the system by running queries, analysing and correcting the data as needed
  • Co-ordinating and implementing best practice improvements within the HRIS
  • Support the Recruitment Business Partner in providing an effective and efficient recruitment service
  • Delivering core cyclical and ad hoc HR, Finance and Payroll reports

HR Administrator

FTC, Unlimited Group
London
09.2021 - 03.2022
  • Handle all HR services for both employees and contractors across Unlimited Group, including employees in Bristol, Winnersh and Winchester
  • Work closely with Unlimited Group Central HR team, liaising with employees at all levels and across multiple locations to ensure our teams are supported in all aspects of their employment
  • Ensure HR processes are compliant with employment law and reflect best practice
  • Provide administrative support to the HR and Recruitment team across the full generalist role including new contracts and Personal Service Company (PSC), references, payroll admin, benefits admin, pensions, and all on boarding and exiting processes
  • Process Payroll administration, including IR35 compliance for contractors and freelances, ensuring accurate monthly amends are captured and payroll team updated
  • Support the implementation and co-ordination of changes to legislation, GDPR and ISO27001 compliance
  • Support UNLIMITED's commitment to equality, diversity and inclusion
  • Keeping abreast of industry trends, tools, practices, and advancements in technology

Group HR Administrator

Atariya Foods (UK) Ltd, T&S Enterprises
London
05.2018 - 01.2019
  • Delivered general HR support to over 250 staff across the company, supporting senior management provide comprehensive service to both managers and employees
  • Key responsibilities included file management, managing shared services mailbox, providing oversight & guidance on disciplinary issues.

Senior Customer Service Officer

HSBC Bank
London
11.2010 - 05.2018
  • Responsible for successful delivery of quality customer service, resolving customer complaints and responding to customer service enquiries
  • Key duties included preparing staff rotas, maintaining customer retentions system, transaction processing.

Welfare Admin Team Leader

British Army, HM Forces, Gloucester
Duke
06.2004 - 04.2010
  • Supervised administration of welfare cases for HM Forces service personnel including liaison with local authorities, social and health services and other welfare organisations
  • Key responsibilities included maintaining admission reports and data records.

Education

HSBC Advance -

Anglia Ruskin University, Apprenticeship Programme Institute of Finance

certificate in Providing Financial Services (Retail Banking) and Accountancy Sector, IFS Level 3 Certificates in Retail Banking Conduct of Business (CertRBCB) - undefined

2014

Skills

  • SKILLS & ABILITIES
  • Ability to build and develop strong working relationships with multiple stakeholders and a strong drive to deliver optimal business outcomes
  • Knowledge and ability to offer basic HR Advice in relation to current policy
  • Strong influencing and persuasive skills with a natural ability to communicate effectively and confidently with a diverse group of stakeholders
  • A good working knowledge of current UK employment legislation and case law
  • Ability to handle highly confidential and sensitive information
  • Excellent organisational skills and the ability to work with a high level of accuracy
  • Highly organized, and able to prioritize and plan time/resources accordingly, in a fast paced, high-pressured environment
  • Basic knowledge of generalist HR processes and procedures
  • Excellent communication, facilitation skills and attention to detail
  • Ability to manage and deliver large projects through others

Interests

 Current affairs, charity work Team Leader, event organiser, non-contact Boxing, family and community Supporting service Veteran's community projects.

Languages

English
Fluent

Timeline

People Advisor

Employment Charity
12.2022 - Current

HR Administrator

FTC, Unlimited Group
09.2021 - 03.2022

Group HR Administrator

Atariya Foods (UK) Ltd, T&S Enterprises
05.2018 - 01.2019

HR Systems Administrator

FTC, 22 Rendall and Rittner Ltd
01.2012 - 04.2022

Senior Customer Service Officer

HSBC Bank
11.2010 - 05.2018

Welfare Admin Team Leader

British Army, HM Forces, Gloucester
06.2004 - 04.2010

HSBC Advance -

Anglia Ruskin University, Apprenticeship Programme Institute of Finance

certificate in Providing Financial Services (Retail Banking) and Accountancy Sector, IFS Level 3 Certificates in Retail Banking Conduct of Business (CertRBCB) - undefined

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Kenisha Medder