Dynamic professional with over 15 years of experience in information technology, compliance, data privacy, and business analysis. Expertise in IT data protection compliance and business process management, utilizing complex data analysis to inform strategic decisions. Strong interpersonal and leadership skills foster collaboration and innovation across projects.
Overview
1
1
Language
1
1
Certification
25
25
years of professional experience
Work History
Senior Local Content Business Adviser & Compliance
Renaissance Africa Energy Limited
01.2012 - 03.2025
Conducted pre-award compliance checks and post-award contract analysis to inform leadership decisions.
Directed stakeholder workshops to translate priorities into clear requirements and change plans.
Led local content and innovation planning to drive domestication and supplier development.
Held responsibility for vendor development to raise capability standards and reduce costs.
Coordinated cross-functional delivery to address capacity gaps and enhance supply efficiency.
Implemented KPI governance and service-level proposals to enhance customer experience.
Accounted for team data protection as focal person across processes.
Set direction as IT adviser and interface coordinator for technology communications.
Manager IT Service Desk Support
Shell Petroleum Development Company
06.2008 - 01.2012
Managed IT service desk operations with 28 analysts, ensuring effective support for 3000 desktop users.
Managed incident and problem management to reduce recurring service disruptions.
Implemented automatic call distribution to strengthen service desk performance.
Collaborated on designing and deploying follow-the-sun service desk model for global support.
Led business analysis to identify and prioritise IT support requirements.
Steered quarterly business performance reviews with contractors to drive accountability.
Facilitated customer-focused training sessions to enhance alignment of analyst support strategies.
Served as information security focal person to support team compliance.
Business Continuity Planner & Corporate Application Trainer & Preparation Lead
N.E.A.T IT Solutions Ltd
Port Harcourt
04.2000 - 05.2008
Trained and migrated 3000+ users from HP Open Mail to Microsoft Exchange, improving communication efficiency.
Delivered IT support and training services, improving client operations through enhanced user competence.
Trained contractor personnel on how to use and support customers on the MBW tool.
Supervised 4 contractor personnel, providing guidance on customer problem management to ensure prompt resolution.
Configured and deployed the Monarch Backup tool ‘MBW’ for user data backup.
Installation and configuration of Exchange Server client.
Personally installed, configured and supported all the PCs in all 17 remote locations in SPDC West.
Education
Bachelor of Science -
University of Nigeria
Nsukka
11-1998
Post Graduate Diploma -
EMERITUS INSTITUTE OF MANAGEMENT
Online
05-2020
Skills
Data privacy and security
Innovation and contracting
ITSM and service desk
Contract compliance
ITIL framework
Relationship management
Customer service
Certification
Comptia Security+
BCS Practitioner Certificate in Data Protection V9.7
Microsoft Certified Professional ‘MCP’ ‘NT4 & Windows 2000’
Implementing and Supporting Microsoft Windows NT Workstation
Implementing and Supporting Microsoft Windows NT Server 4
Accomplishments
Developed local content strategies that significantly improved business alignment and stakeholder engagement in complex project environments.
Languages
English
Custom
Courses related to IT Service Management, including various ITIL methodologies and HSE evaluations
Interests
Reading & football
Timeline
Senior Local Content Business Adviser & Compliance
Renaissance Africa Energy Limited
01.2012 - 03.2025
Manager IT Service Desk Support
Shell Petroleum Development Company
06.2008 - 01.2012
Business Continuity Planner & Corporate Application Trainer & Preparation Lead
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.