A reliable and self-sufficient person interested in a career in compliance, risk and law. With an inquisitive mind for knowledge, research, and analysis. My International Relations degree was centred on subjects such as social justice, political science, and philosophy.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Legal Clerk and Facilities Assistant
12 King's Bench Walk
London, City of London
Current - Current
Drafted and submitted legal documents to senior staff for review and approval.
Managed client files with highest levels of confidentiality and discretion.
Built positive client relationships to increase satisfaction and retention.
Updated client files in case management systems for accurate, current records.
Organised files and documentation to improve ease of information retrieval.
Reviewed legal documents for accuracy and compliance.
Scanned, faxed and archived documentation for robust case files.
Reviewed legal documentation and flagged errors for correction.
Met practice, firm and legal standards for compliant case management.
Actioned legal procedures according to instruction, supporting Partners' caseload management.
Managed high volume client caseloads through planning and organisation.
Business Market Research Interviewer
QRS Research
Hereford, Herefordshire
08.2022 - 04.2024
Helped interviewees understand survey questions while remaining impartial.
Result oriented team player able to fulfil a quota of over 20 business surveys per day.
Maintaining a conscientious telephone manner resulting in delivering 33 calls per hour.
Applied different interview techniques to extract as much data as possible.
Explained interview purposes as appropriate to help get people onboard.
Followed scripts, questionnaires and survey templates to ask specific questions.
Entered participant responses onto database using computer-assisted interviewing system.
Legal Administrator
Boothroyds Criminal Defence Solicitors
12.2021 - 08.2022
transcribed meetings and assisted lawyers in collecting legal and factual documents.
Produced, corrected, and sent standard letters to clients and other parties.
Communicating with opposing counsel, chambers, clients, judicial administrative staff.
Booked appointments for clients and checking court listings to notify both solicitors, clients of upcoming dates at Crown, Magistrates Courts across London.
Written legal letters from dictations at a typing speed of 50 wpm.
Opened and updated files on the internal case management system in accordance with internal procedures.
Accurately complete solicitors' dictation as efficiently as possible.
Typed letters, memoranda and emails to convey accurate and professional information.
Proofread and revised draft documents daily to optimise formatting, punctuation and consistency.
Coordinated delivery of legal correspondence to clients, witnesses and court officials.
Used case management system to monitor and maintain case-related information and court deadlines.
Received hand-written notes from staff and transcribed wording into organised digital files.
Revised previously prepared legal documents to reflect changing information or improve compliance with standards.
Business Administration Assistant
SV Academy LTD
03.2021 - 08.2021
Kept files organised and up-to-date for accurate record-keeping purposes.
Scheduled meetings, conferences and appointments.
Drafted documents and reports for management review.
Arranged supplies, documents and spaces for meetings.
Screened incoming phone calls and relayed detailed messages.
Organised master calendar of appointments, operational targets and projects.
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