KELVIN NNADI
Student
London
Summary
Highly experienced in sales associate and, waiter known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Sales Associate
THE GAP
London, ENG
07.2022 - 12.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Waiter
KFC
London, ENG
10.2019 - 05.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Informed customers about daily and seasonal specials.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma - IT
Lewisham college
London, ENG 09.2019 - 06.2022
I don't have a degree - Cyber security
University of East London
London, ENG 09.2022 - Current
Skills
Stocking and replenishing
undefinedTimeline
I don't have a degree - Cyber security
University of East London
09.2022 - Current
Sales Associate
THE GAP
07.2022 - 12.2022
Waiter
KFC
10.2019 - 05.2022
High School Diploma - IT
Lewisham college
09.2019 - 06.2022
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