Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

Kelsey Michael

Penzance,Cornwall

Summary

I am looking for a new dimension to my work life to bring the excellent communication and inter-personal skills I have acquired through my teaching background into a customer service role. I'm enthusiastic, and passionate about working with people, giving attentive advice and guidance. I have expert skills when it comes to conversation and discussion. I know how to put people at ease, helping them make decisions, and choices to enhance their well-being. I'm very open to learning new systems and skills, including software and payment systems. Costings and accounting have been a part of my self-employed work. My experiences of collaborative working in teaching and theatre have been overwhelmingly positive, making me keen to work as part of a team. These experiences have made me adept at problem-solving. I have a lot of energy and positivity to bring to a new position!

Overview

1
1
Language
12
12
years of post-secondary education
42
42
years of professional experience

Work history

Community music facilitator

Self-employed
Penzance
2011.07 - Current

Part-time facilitation work which involves:

  • Creating and offering group experiences which involve folk singing in nature.

2013-2021

Leader of 'Sing For Fun' for Parkinsons UK. Reference available.

  • I co-set up and led a community group offering singing sessions in the community to people living with Parkinsons disease. The role involved:
  • Using expert communication skills to build relationships with clients and create an enjoyable social and learning experience.
  • Skillful planning and advanced organisation skills.
  • I pride myself on being a passionate facilitator with a warm welcoming manner.
  • Liaising with a charity to provide a service which suits its aims.

Singing teacher

Part time self-employed
Penzance
1992.07 - Current

Part-time work. I offer one-to-one lessons, using my strong interpersonal and communication skills to articulate concepts clearly and foster a comfortable learning environment. This enables students of all ages to achieve their vocal goals.

Music teacher

St Levan School
St Levan, Cornwall
2012.01 - 2014.06

Music and singing teacher - shared role.

Co-taught children aged 4 - 11 in St Levan Primary School:

  • Use of effective teamwork to create a curriculum and teach collaboratively with a colleague.
  • Co-planning and delivery of lessons for a mixed age group.
  • Helping students engage in group work, negotiation and group discussion.
  • Use of clear, inspirational communication. Developing approaches to bring fun and play into learning and creating music.

French and Singing teacher:

  • Planning and delivery of french lessons incorporating singing.
  • Working towards Ofsted criteria.

Reference available.

Theatre performer

Insomniac productions
London, Greater London
1988.06 - 1995.07

Performer in theatre company involving touring Ensemble work requiring excellent skills in team work, negotiation and communication. Work as a deviser, performer, singer and sound engineer for productions during this period.

Community Dance Teacher

Chisenhale Dance Space and other organisations
1989.09 - 1993.04

Creative dance classes taught to children aged 2 - 11 years old. My work involved creating a fun, energetic, and motivational environment where young children could experience dance and movement. I planned these sessions to give these young people; exercise, body and spatial awareness, experience of group work and teamwork, a space in the week for physicality and creative expression.

Waitress

The Inebriated Newt
Clapham, Greater London
1990.07 - 1992.05

Waitress in very busy London restaurant. Taking orders, bringing out food, assembling ready made deserts and making coffee. Handling bills and money. Customer service skills including speed, efficiency, clear communication and generally being personable.

Market stall trader

Tropical Wholefoods
London, Greater London
1988.01 - 1991.04

Market stall trader, selling dried fruit imported from Africa by Tropical wholefoods who went on to create a major business and sell to supermarkets and health food shops across the country.

Salesperson, giving people information and encouraging them to try the product. Weighing and bagging up fruit. Setting up and packing away stall. Handling money.

Reference available.

Community dance worker Tower Hamlets

Chisenhale Dance Space
London, Greater London
1989.07 - 1990.07

Community dance facilitator. Setting up and leading creative dance groups for children aged 2 - 11 years of age both in primary schools and at venues across Tower Hamlets. The role helped me develop my advanced communication skills as well as organisation and clear presentation. I felt privileged to work with and learn about different cultural communities in east London, adapting my lessons to their specific needs.

Bar person

University Of Lancaster
Lancaster, Lancashire
1984.09 - 1988.06

Bar person in student bar over four year period. Serving drinks in a busy fast paced environment.

Retail assistant

Mitsukiku - The Japanese Shop
London
1987.06 - 1987.09

Summer job as a sales assistant, selling kimonos and Japanese goods on a commission basis. Working in the shops in Regents street and South Kensington

Bar person

The Bell Inn
Cleeve, North Somerset
1984.07 - 1986.10

Holiday job at home whilst a student. Serving drinks in large and busy village pub. Kitchen assistant, and waitress.

Education

A-Levels -

Backwell School
Backwell
1977.09 - 1984.06

GCSEs -

Backwell School
Backwell

ITQ Level 2 (GCSE equivalent) - IT User skills

Digital Peninsular
Penzance
2012.03 - 2013.03

Bachelor of Arts - French studies, Theatre studies

University Of Lancaster
Lancaster
1984.09 - 1988.06

Diploma of Higher Education - Dance

Laban Centre for Movement and Dance
London
1988.10 - 1989.06

Skills

  • I have excellent interpersonal skills and communication
  • I'm an expert in helping people, and giving sometimes complex information with a light touch
  • I'm very self-motivated, taking initiative
  • I have good IT skills
  • I'm an enthusiastic learner
  • I am very comfortable with team-work
  • I have a warm welcoming personality
  • I have lots of experience in supporting people of all ages to make decisions and choices which are suited to their personality

Affiliations

  • I love walking and being out in nature.
  • I'm also a keen swimmer, especially in the sea
  • A singer and songwriter, I have always written, performed and recorded my own songs.
  • I love film and European cinema.
  • As a French speaker I really enjoy French culture and visit as often as I can.

Languages

French
Fluent

Timeline

ITQ Level 2 (GCSE equivalent) - IT User skills

Digital Peninsular
2012.03 - 2013.03

Music teacher

St Levan School
2012.01 - 2014.06

Community music facilitator

Self-employed
2011.07 - Current

Singing teacher

Part time self-employed
1992.07 - Current

Waitress

The Inebriated Newt
1990.07 - 1992.05

Community Dance Teacher

Chisenhale Dance Space and other organisations
1989.09 - 1993.04

Community dance worker Tower Hamlets

Chisenhale Dance Space
1989.07 - 1990.07

Diploma of Higher Education - Dance

Laban Centre for Movement and Dance
1988.10 - 1989.06

Theatre performer

Insomniac productions
1988.06 - 1995.07

Market stall trader

Tropical Wholefoods
1988.01 - 1991.04

Retail assistant

Mitsukiku - The Japanese Shop
1987.06 - 1987.09

Bar person

University Of Lancaster
1984.09 - 1988.06

Bachelor of Arts - French studies, Theatre studies

University Of Lancaster
1984.09 - 1988.06

Bar person

The Bell Inn
1984.07 - 1986.10

A-Levels -

Backwell School
1977.09 - 1984.06

GCSEs -

Backwell School
Kelsey Michael