Summary
Overview
Work history
Education
Skills
Timeline
Generic

Kelsey Keeling

Telford,Shropshire

Summary

A driven and adaptable individual on a gap year, seeking employment to build on skills and contribute positively to a workplace team. I bring demonstrated experience in both retail and hospitality environments. I have gained the ability to work effectively under pressure, communicate confidently, and adapt quickly to new settings.

Overview

3
3
years of professional experience

Work history

Retail assistant

Primark
Shrewsbury, Shropshire
08.2023 - 01.2024
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Took interest in customers' needs and concerns to provide advice and product recommendations.
  • Dipped in and out of a range of tasks to support my team to the best of my ability and therefore developed a wide skill set.
  • Maintained outstanding till service efficiency during peak hours, reducing customer wait times.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Worked closely with management to train new team members.

Waitress

Gangplank Spirits and Preserves
Banbury, Oxfordshire
07.2021 - 09.2021
  • The unusual setting of a narrow boat cafe provides its own set of challenges due to its close proximity. This ensures team work and compromises to be made to overcome this.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Prepared tables for guests and reset tables between customers.
  • Attended tables regularly to check customer needs were met.
  • Assisted kitchen staff with food prep, dishwashing and plating food.

Education

A-Levels -

Shrewsbury sixth form college
Shrewsbury, Shropshire
09/2023 - 06/2025

GCSEs -

Hadley Learning Community Centre
Telford
09/2018 - 06/2023

Skills

  • Cash handling
  • Customer Service
  • Fast learner
  • Confident communicator
  • Conflict Resolution
  • Stock room management
  • Outgoing and enthusiastic
  • Food preparation
  • Food safety understanding

Timeline

Retail assistant

Primark
08.2023 - 01.2024

Waitress

Gangplank Spirits and Preserves
07.2021 - 09.2021

A-Levels -

Shrewsbury sixth form college
09/2023 - 06/2025

GCSEs -

Hadley Learning Community Centre
09/2018 - 06/2023
Kelsey Keeling