Kelsey Garrett
Rochester,Kent
Summary
Currently an experienced team leader who is looking for a new career path. I am a hardworking team player bringing experience and knowledge to tackle any operational demands. Driven and adaptable, with leadership skills and communication.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work history
Team Leader
Haven Knox Johnston Specialist
Maidstone , Kent
02.2024 - Current
- Led team in implementing streamlined processes to enhance operational efficiency.
- Coordinated training sessions for team members to improve product knowledge and service delivery.
- Monitored daily activities to ensure adherence to company standards and policies.
- Evaluated team performance and provided constructive feedback to encourage professional growth.
- Organised team meetings to discuss objectives and align on project deliverables.
- Coordinated daily tasks, ensuring smooth workflow within the team.
Admin Team Leader
Grove and Dean
Romford , Essex
05.2017 - 02.2024
- Led administrative team to enhance workflow efficiency and improve communication across departments.
- Developed and implemented organisational policies to streamline operations and ensure compliance with regulations.
- Coordinated training sessions for new staff members.
- Put in place systems for tracking tasks and projects to improve accountability and transparency in operations.
- Collaborated with senior management to identify areas for process improvement and strategic growth initiatives.
Private Insurance Account Handler
Milburn Insurance
Chelmsford, Essex
02.2016 - 05.2017
- Managed client accounts by reviewing policy details and ensuring compliance with regulations.
- Assessed client needs to provide tailored insurance solutions and improve satisfaction.
Damage/Logistics Controller
Northgate Vehicle Hire
Barking , Essex
04.2015 - 02.2016
- Coordinated logistics operations to ensure timely delivery of vehicles and equipment.
- Monitored damage assessments and facilitated repair processes for fleet vehicles.
- Helped team in implementing efficient inventory management practices to optimise resources.
- Developed and maintained strong relationships with external suppliers and service providers.
- Managed documentation and compliance for vehicle movements and repairs.
PA/ Receptionist
STM Security
Stratford, London
02.2014 - 02.2015
- Managed front desk operations by greeting visitors and directing inquiries to appropriate personnel.
- Coordinated appointment scheduling for multiple executives, ensuring optimal use of time and resources.
- Facilitated communication between departments by handling incoming calls and relaying messages efficiently.
- Maintained office supplies inventory through regular monitoring and liaising with vendors for timely replenishment.
Education
GCSEs -
Robert Clack School of Science
Dagenham 09.2007 - 06.2012
Skills
- Performance evaluation
- Task management
- Process improvement understanding
- Communication and coordination
Timeline
Team Leader
Haven Knox Johnston Specialist
02.2024 - Current
Admin Team Leader
Grove and Dean
05.2017 - 02.2024
Private Insurance Account Handler
Milburn Insurance
02.2016 - 05.2017
Damage/Logistics Controller
Northgate Vehicle Hire
04.2015 - 02.2016
PA/ Receptionist
STM Security
02.2014 - 02.2015
GCSEs -
Robert Clack School of Science
09.2007 - 06.2012