KELSEY FRENETTE
Enfield
Summary
Motivated and results-oriented college student with a focus on Marketing Management, possessing a strong foundation in strategic planning and market analysis. Proven ability to collaborate effectively in team environments, coupled with excellent communication and problem-solving skills. Eager to apply academic knowledge and practical experience to contribute to dynamic marketing initiatives in a professional setting.
Overview
4
4
years of professional experience
Work History
Food Server
Max Hospitality
05.2023 - Current
- Delivered food quickly to meet guest expectations
- Gave guests detailed information about available items, ingredients and cooking methods to help with purchasing decisions
- Communicated professionally with management, cooks and customers to coordinate effortless and enjoyable guest experiences.
Main Desk Assistant
Office of Student Living - Syracuse University
09.2022 - Current
- Assist in the opening/closing of a residence hall which may require early arrival/late departure
- Attend all staff meetings and training scheduled by supervisors
- Answer the telephone in a courteous manner.
Hostess
Maine Fish Market & Restaurant
06.2020 - Current
- Used table management system to serve customers and coordinate guest movements
- Memorized and promoted menu items, specials and drink options to maximize revenue
- Assisted management with financial needs by totaling receipts and preparing cash deposits.
Intern Assistant
William Raveis Real Estate
05.2022 - 03.2023
- Researched and gathered documentation on company position in industry
- Developed and updated tracking spreadsheets for process monitoring and reporting
- Answered phone inquiries to direct calls and provide basic company information.
Cashier
Stir the Pot Restaurant
11.2019 - 08.2020
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Covered multiple store areas by cross-training in different roles
- Totaled purchases and accepted payments using touch-screen register system.
Education
Bachelor of Science - Marketing Management
Syracuse University
Syracuse, New York05.2025
High School Diploma -
Enfield High School
Enfield, Connecticut06.2021
Skills
- Campaign tracking
- Customer research
- Customer service
- Time management
- Microsoft Office
- Sales expertise
Timeline
Food Server
Max Hospitality
05.2023 - Current
Main Desk Assistant
Office of Student Living - Syracuse University
09.2022 - Current
Intern Assistant
William Raveis Real Estate
05.2022 - 03.2023
Hostess
Maine Fish Market & Restaurant
06.2020 - Current
Cashier
Stir the Pot Restaurant
11.2019 - 08.2020
Bachelor of Science - Marketing Management
Syracuse University
High School Diploma -
Enfield High School
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