Kelsey Byng

My current position is as a HCA in a low and medium secure mental health hospital. The key roles in my position are as followed.

• Record keeping.
• Prepared meals for patients, ensured balanced nutrition intake.
• monitored physical and mental health.
• Upheld patient confidentiality at all times whilst performing duties as per data protection norms.
• Handled challenging behaviour from the deterioration of mental health of the individuals.
• Delivered high-quality patient service by maintaining cleanliness in wards.
• Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
• Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
• Kept detailed records of patient progress, assisted medical staff in treatment planning.
• Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
• Worked closely with nurses to maintain high levels of communication.
• Completed care documentation and monitored patient progress to achieve up-to-date records.
• Monitored client health conditions and reported immediate issues to manager.
• Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
• Safely escorted patients during medical appointments and hospital visits.
• Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
• Monitored patients' conditions closely and escalated concerns to senior staff.
• Maintained up-to-date patient records to enable care continuity between support providers.

• Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
• Used excellent communication and interpersonal skills to engage and interact with individuals in need.
• Built strong patient relationships through compassionate care and friendly rapport building.
• Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
• Administered medication with rigorous planning and recordkeeping.
• Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
• Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
• Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
• Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
• Continuously promoted best practices in health, safety and security to safeguard service user welfare.
• Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
• Monitored client progress and adapted support programmes to meet changing needs.
• Counselled clients through difficult times using approved and compassionate strategies.
• Displayed energy and enthusiasm in fast-paced environment.