Kelly Woods

• Developed meal plans by analysing individual dietary needs and preferences.
• Created engaging content on nutrition education for social media platforms, raising brand awareness.
• Complied with food safety standards to maintain a clean working environment.
• Ensured all ingredients used were fresh and high quality, maintaining excellent food standards.
• Provided nutritional advice to clients for improved health and wellbeing.

• Communicated daily offers to customers, promoting in-store deals and discounts.
• Collaborated efficiently with team members to maintain smooth store operations.
• Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
• Handled cash and card payments with accuracy.
• Processed and issued refunds, exchanges and credit notes, providing tailored solutions to customer issues.

From 2019-2022, I worked in various roles that suited my family commitments during this time period. This includes hospitality roles and domestic cleaning work sourced through an agency as a self employed person.

I was required to use the following skills:

• Enhanced guest satisfaction with prompt and attentive service.
• Contributed to team targets by upselling menu items.
• Served food and beverages, going the extra mile to deliver personalised customer service.
• Upheld highest standards in cleaning procedure adherence, resulting in consistently positive feedback from clients.
• Worked with strict attention to detail, providing thorough cleaning services within allotted timeframes.

• Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
• Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
• Assisted in all aspects of personal care, retaining comfort and dignity.
• Supported clinical staff to complete health assessments.