Kelly Triggs
Nursery Lead
Tiverton,Devon
Overview
29
29
years of professional experience
7
7
years of post-secondary education
Work history
Nursery Lead (HLTA)
Ventrus Academy
Tiverton, Devon
09.2011 - Current
- My Role as a Nursery Lead involves planning, preparing and delivering learning activities for individuals/groups and for whole classes and monitoring pupils and assessing, recording and reporting of pupils' achievements, progress and development. Apply Early Years Foundation Stage (EYFS) framework knowledge to drive curriculum attainment.
- To be responsible for the management and development of a specialist area within the school and/or management of other teaching assistants including allocating and monitoring of work, appraisal and training.
- Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
- Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
- Communicated daily observations with guardians, maintaining detailed development records.
- Helped children learn numeracy skills using counting games.
- Coordinated age-appropriate activities to enhance learning development, including art, music and physical pursuits.
- Complete referral.
- Work with other agencies
- Attend meetings
- To attend additional training.
- Parents evening
Shop Assistant
Morrisons
Tiverton, Devon
11.2009 - 08.2011
- Operated cash registers with accuracy and processed cash and card transactions.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
- Minimised long register queues by completing sales transactions quickly and accurately.
- Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
Health Care Assistant
Tiverton Hospital
Tiverton, Devon
02.2008 - 11.2009
- Worked closely with nurses to maintain high levels of communication.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief., including washing, dressing, feeding, toileting, making beds and making sure all patients are happy and comfortable.
- Monitored client health conditions and reported immediate issues to manager.
Shop Assistant
Stead and Simpsons/Peter Briggs
Tiverton, Devon
05.2007 - 11.2008
- Fostered positive relationships with customers to enhance loyalty and retention.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Operated cash registers with accuracy and processed cash and card transactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Updated product labelling and pricing to reflect discounts and offers.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Tagged products quickly and accurately with price tags and stickers.
Shop Assistant
Tesco Superstore
Tiverton, Devon
06.2005 - 12.2006
- Fostered positive relationships with customers to enhance loyalty and retention.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Operated cash registers with accuracy and processed cash and card transactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Updated product labelling and pricing to reflect discounts and offers.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Helped implement new operating procedures for decreasing check-out time.
- Helped customers obtain specialised help for refunds and exchanges.
Senior Care Assistant
Ashdown Nursing Home
Tiverton , Devon
09.1999 - 06.2004
- Minimised care continuity issues by keeping thorough, accurate records.
- Maintained confidentiality and compliance standards for optimised patient care.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Monitored client health conditions and reported immediate issues to manager.
Barmaid
Seven Stars
Tiverton, Devon
06.1998 - 07.2003
- Maintained bar stocks, replenishing daily as necessary.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Set effective employee schedules, maintaining full coverage at peak times and minimising labour costs.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Refused drinks service to guests without appropriate proof of age.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Book Keeping
- opening and Locking up
- Looking after pub while landlords went on holiday.
Care Assistant
Community Careline
Tiverton, Devon
05.1999 - 09.1999
- Minimised care continuity issues by keeping thorough, accurate records.
- Maintained confidentiality and compliance standards for optimised patient care.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Accompanied client to medical or dental appointments, grocery and errands.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
Quality Controller
Broadoak Toiletries
Tiverton, Devon
07.1997 - 05.1999
- Reviewed incoming goods against specifications, rejecting inadequate materials, components and finished products.
- Documented findings from assessments, tests and reviews, producing reports for management review.
- Calibrated tools and equipment to meet safety and performance requirements.
- Supervised product dispatch, verifying finished products met company standards.
- Reported faults, damages and Control Check Point (CCP) rejections.
- Carried out regular critical control checks on production line.
- Inspected set sample of products for defects, ensuring compliance with design standards.
- Examined raw materials to confirm consistency and integrity.
- Filling, packing and labelling products
- Liaising with management.
Retail Shop Assistant
Peacocks
Tiverton, Devon
06.1995 - 09.1997
- Helped to set up the store when came to Tiverton.
- Interacted with customers whilst scanning and packing items, personalising shopping experience.
- Processed store deliveries, distributing products to storage areas and shop floors.
- Built customer rapport by identifying specific needs and making appropriate product recommendations.
- Facilitated smooth store operations, performing daily opening and closing functions.
- Built lasting relationships with clients through customer service interactions.
- Operated and maintained cash registers with sufficient cash floats.
- Maintained clean and orderly checkout area to meet store presentation standards.
- Replenished sales floor stock regularly to maximise customer purchases.
Retail Shop Assistant
Buy n save
Tiverton, Devon
07.1994 - 06.1995
- Interacted with customers whilst scanning and packing items, personalising shopping experience.
- Processed store deliveries, distributing products to storage areas and shop floors.
- Built customer rapport by identifying specific needs and making appropriate product recommendations.
- Facilitated smooth store operations, performing daily opening and closing functions.
- Built lasting relationships with clients through customer service interactions.
- Operated and maintained cash registers with sufficient cash floats.
- Maintained clean and orderly checkout area to meet store presentation standards.
- Replenished sales floor stock regularly to maximise customer purchases.
Education
NVQ Level 3 - Children and Young People's Workforce 0-19
Exeter College/work place
Exeter 09.2013 - 07.2015
NVQ Level 2 - Caring for the Elderly
Exeter College /workplace
N.V.Q Level 2 In /2001 - /2003
NVQ Level 2 - Certificate in childcare
East Devon College
Tiverton, Devon 09.1996 - 09.1997
GCSEs - English, Maths, Science, German, Geography, Textiles, Community Care, C.L.A.I.T
Tiverton High School
Tiverton 09.1992 - 06.1996
Skills
In all my roles I have had to be literate and numerated and I have good written and verbal communication skills which I demonstrate on a daily basis when liaising with parents, children, staff, other professionals and doing tasks such as taking and making telephone calls, passing on information to the correct people, making referrals, and sitting in meetings
On a daily basis, I manage my time and workload, when my tasks has been completed I use my initiative and look for other things to do I enjoy being part of a team, however I am happy to work on my own
I have excellent organisation skills which can be demonstrated on a daily basis, I have to get everything ready for the children, staff and making sure the environment is ready, planning, accessing, timetabling, preparing, working out hours and training staff
I have a background in customer service from my varied pervious roles, from, serving customers, helping out on enquiries, answering phones, taking payments, providing day to day care to patients and families and being sensitive to their feeling In my current role I deal with children from all ages, but mostly 3-5 year olds, Children that find school a challenge, families and professionals I am sensitive to their situations, but I am honest and a good listener who goes above and beyond to provide the best service I can
I am IT literate and use various Microsoft packages including Outlook, Word, Excel and our own in-house computer system on a daily basis I anticipate that you will use your own system and will enjoy the challenge of learning these systems will bring
Summary
I am a loyal employee with solid understanding of training and mentoring employees, dedicated team player, calm, patient, honest, trustworthy, hard working, who is flexible and happy to work any hours that are required and goes above and beyond in my day to day work.
I am proactive and hands-on in task completion, good at working under pressure and meet deadlines daily in my previous roles and in my current role. My current role enquires me to be organised and to have excellent communication when dealing with the children, staff and professionals so that we can care and support our children and families to a high standard.
Also I have an awareness of both risk management, first aid and health and safety and understand what is required in my role, I have to keep up regular training which also involves safeguarding, C.O.S.H, radicalization and many other courses and will be happy to undertake and required training.
Timeline
NVQ Level 3 - Children and Young People's Workforce 0-19
Exeter College/work place
09.2013 - 07.2015
Nursery Lead (HLTA)
Ventrus Academy
09.2011 - Current
Shop Assistant
Morrisons
11.2009 - 08.2011
Health Care Assistant
Tiverton Hospital
02.2008 - 11.2009
Shop Assistant
Stead and Simpsons/Peter Briggs
05.2007 - 11.2008
Shop Assistant
Tesco Superstore
06.2005 - 12.2006
Senior Care Assistant
Ashdown Nursing Home
09.1999 - 06.2004
Care Assistant
Community Careline
05.1999 - 09.1999
Barmaid
Seven Stars
06.1998 - 07.2003
Quality Controller
Broadoak Toiletries
07.1997 - 05.1999
NVQ Level 2 - Certificate in childcare
East Devon College
09.1996 - 09.1997
Retail Shop Assistant
Peacocks
06.1995 - 09.1997
Retail Shop Assistant
Buy n save
07.1994 - 06.1995
GCSEs - English, Maths, Science, German, Geography, Textiles, Community Care, C.L.A.I.T
Tiverton High School
09.1992 - 06.1996
NVQ Level 2 - Caring for the Elderly
Exeter College /workplace
/2001 - /2003
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