Kelly Stevens

• 5 & 7 year old
• Provided consistent, age-appropriate discipline in a nurturing and supportive manner
• Developed positive relationships with the children's parents and other family members, ensuring open communication and collaboration
• Managed household tasks such as laundry, cleaning, and grocery shopping to keep the home organised and running efficiently
• Organised children's schedules and ensured timely completion of tasks such as homework, bath and bedtime
• Assisted in the preparation of meals and snacks, ensuring children's nutritional needs were met
• Organised and supervised recreational activities such as games, crafts and outings
• Safely transported children to and from school, events and activities, maintaining adherence to schedules to establish reliability and trust
• Discussed progress and behaviour with parents regularly maintaining open lines of communication.

• 7 month old baby

Duties as above

• 9 year old Twins
• Duties as above

• 2 year old twins
• Duties as above

• Managed front desk duties to ensure smooth operation of reception area.
• Improved customer satisfaction through prompt response to email and phone queries.
• Maintained stock levels to avoid shortages in office/workshop supplies.
• Expedited document filing system with a new, organised method.
• Interacted professionally with clients providing excellent service at all times.
• Supported accurate record-keeping with proficient data entry skills.
• Handled incoming calls for staff, answering questions, directing calls and documenting messages.
• Processed new customer orders and coordinated related documentation.

• 6 & 3 year old
• Duties as above

• 3 & 1 year old
• Duties as above

• Built positive, professional relationships with children and family members, providing a safe, trusting care environment
• Maintained comprehensive child learning records, sharing growth and improvement with key caregivers
• Passionately promoted learning through play
• Maintained a consistently safe environment in line with Ofsted regulations.
• Provided a kind, encouraging environment for children to learn and explore through activities and play

• Duties as above

• Warmly greeted and served customers promptly processing payments to minimise wait times
• Maintained clean and organised workspace, enabling co-workers to locate resources and product
• Memorised recipes for beverages and seasonal offerings
• Made and served beverages with speed, quality and consistency

• Assisted with cleaning duties to maintain high standards in store presentation and hygiene
• Managed efficient till operations, including scanning items, processing payments and issuing receipts
• Helped to increase sales from impulse buys by promoting till purchases with every sale

• Prepared dining area to assist smooth workflow of kitchen operations
• Assisted Chef with preparing and presenting food to elderly guests
• Thoroughly cleaned and sanitised kitchen utensils, cookware, dishes, glasses, cutlery and serving dishes used in food preparation and serving.