Summary
Overview
Work history
Education
Skills
Timeline
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Kelly Phillips

Colchester,Essex

Summary

Versatile professional capable of adapting to diverse job roles and environments. I am keen to evidence a positive attitude and demonstrate my interpersonal and communication skills. I have an empathic nature and strive to make a meaningful difference.

Overview

21
21
years of professional experience

Work history

Community support worker

Essex Cares Ltd
Colchester, Essex
01.2014 - Current
  • To work alongside families, carers and customers in an LD setting, ensuring initial assessments and reviews meet the needs of the customer.
  • To provide day centre and community activities ensuring well being needs are met.
  • 1:1 customer responsibility.
  • Keywork customers supporting any ASDAN qualifications.
  • Assistance with personal care, maintaining dignity and respect.
  • Responsibility for booking in and administering medication, feeding and drinks.
  • Taking lead on arts and crafts projects, baking, as well as running chair fit sessions.
  • Time appropriate record keeping throughout the day, as well as detailed daily activity entries for parents/carers.
  • Providing/prepping/cooking lunch time meals, adhering to individual dietary requirements.
  • Trained and supported customers in work placements, with a view to finding them employment (i.e.cafe in Colchester library)
  • As a team of 3 staff, working with customers in a singing and drama setting. Signing songs, teaching routines, working on speaking parts in order to put on an annual show.
  • Worked in a community hub alongside elderly customers and those with dementia.
  • Worked in a community hub alongside elderly customers and those with dementia.
  • Job coach to those within our Inclusive Employment roles within a work placement.





Office Manager

CDC Consultancy Ltd
Colchester
07.2012 - Current


  • Sourcing and overseeing venues for conferences and team meetings, inviting professionals, invoicing delegates, arranging layouts and delegates needs, being front of house and first point of contact.
  • Petty Cash expenditure, inputting and reconciling monthly bank statements using SAGE.
  • Maintaining office systems and guiding advisers ensuring client records are compliant.
  • Compiling bespoke reports and extracting data to evidence business league tables.
  • Completing CPD hours for 12 advisors ensuring their learning and training requirements were compliant and up to date.
  • Maintaining compliance registers, Gifts and hospitality, Conflicts of Interest and Data Protection Licences.








Unit Administrator - Band 5

NHS - Longview Adolescent Unit
Colchester, Essex
04.2004 - 05.2012
  • Provided PA support to Matron and Unit Manager in an Adolescent Mental Health setting.
  • Managed administration and support services staff, conducting supervision and appraisals.
  • Oversaw recruitment processes, petty cash expenditure, budgets, and reconciliations as an authorised signatory.
  • Served as Fire and Security officer, manual handling trainer, and Health and Safety officer.
  • Scrutinised employee job descriptions against national profiles, ensuring all staff across the Trust were on the correct pay band, as part of the Agenda for Change project.
  • Participated in multidisciplinary team meetings and assessments.
  • Acted as PALs point of contact for the unit.

Education

GCSEs -

St Helena school
Colchester, Essex

Skills

  • Management of events
  • Communication skills, demonstrating empathy and sensitivity
  • Office administration
  • Client and other professional relations

Timeline

Community support worker

Essex Cares Ltd
01.2014 - Current

Office Manager

CDC Consultancy Ltd
07.2012 - Current

Unit Administrator - Band 5

NHS - Longview Adolescent Unit
04.2004 - 05.2012

GCSEs -

St Helena school

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