Kelly Owen
Poole,Dorset
Summary
Detail-oriented professional with expertise in payments processing and adept at working as part of a team to meet tight deadlines. Proficient in Excel, Outlook, and Word, with a strong track record of resolving queries efficiently via phone and email for both customers and suppliers. Committed to leveraging skills in a dynamic environment to enhance operational efficiency and customer satisfaction.
Overview
40
40
years of professional experience
4
4
years of post-secondary education
Work history
Payments Processing
Liverpool Victoria/Allianz
Bournemouth, Dorset
2007.06 - 2026.08
- Confident with Excel, Outlook and Word.
- Process payments in a timely manner, accurately
- Liaise with suppliers and resolve issues quickly and efficiently
- Work as part of a team
- Work independently and to timelines so supplier receive their payments on time
Admin Support
Liverpool Victoria
Bournemouth, Dorset
1996.08 - 2007.06
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Copy Typist
Liverpool Victoria
Bournemouth, Dorset
1986.06 - 1996.08
- Produced high-quality transcripts from recorded interviews for documentation purposes.
- Transcribed audio files accurately, enhancing content accessibility.
- Revised typographic errors on official documents for improved clarity and precision.
- Processed large volume of data entry tasks to maintain records up-to-date.
Education
CSE -
Kemp Welch School
Christchurch and Poole Council, Bournemouth 1982.09 - 1986.05
Skills
- Payments processing
- Working as part of a team
- Working to tight deadlines
- Experience in Excel, Outlook and Word
- Resolving queries on the phone and via email with customers and suppliers
Timeline
Payments Processing
Liverpool Victoria/Allianz
2007.06 - 2026.08
Admin Support
Liverpool Victoria
1996.08 - 2007.06
Copy Typist
Liverpool Victoria
1986.06 - 1996.08
CSE -
Kemp Welch School
1982.09 - 1986.05