Hardworking HR professional since 2018 expertly managing elements of payroll processing and regulations. Extensive experience improving staff performance and productivity through training and development. Excellent attention to detail and takes pride in producing work to a high standard.
Overview
9
9
years of professional experience
Work history
HR Pay Services Auditor
Scottish Government
Edinburgh, City of Edinburgh
03.2020 - Current
Undertaking mandatory audit checks to meet Audit Scotland requirements, identifying errors and making suggestions where required i.e additional training.
Analysed team performance data and produced staff performance reports, presenting to senior management and training teams to identify training requirements.
Assessed employee capabilities and development areas to maximise individual potential.
Creating checklists and desk instructions, maintained up-to-date knowledge of HR legislation and updating these documents when required.
Provided one-to-one coaching sessions and monitoring workload to monitor development.
Assisted in developing new HR projects and procedures.
Senior Pay Administrator
Scottish Government
Edinburgh, City of Edinburgh
03.2018 - 03.2020
Worked closely with payroll teams to ensure accurate employee payments.
Maintained up-to-date knowledge of HR legislation.
Handled employee pay, leave and general policy enquiries and complaints, escalating issues to managers when needed.
Created accurate employment contracts and other written documents and issuing within agreed timescales.
Ran payroll processes and updated employee details.
Communicated confidently and clearly at all levels across organisation.
Undergraduate and EU Caseworker - SAAS
Scottish Government
Edinburgh, City of Edinburgh
01.2015 - 03.2018
Reviewed applications from students seeking funding for further education - tuition fees, student loans and bursaries - and making decisions based on extensive training I received.
Receiving data from institutions regarding student withdrawals and updating records accordingly.
Processing applications from students seeking to study abroad, and reimbursing flight fares.
Handing sensitive data from care experienced students.
Corresponding with the Student Loans Company, as well as students regarding overpayments and creating repayment plans.
Education
Scottish Qualifications Certificate - Secondary School
Dalkeigh High School
Dalkeith, Midlothian
08/2005 - 05/2011
Skills
Confident, articulate and professional
Data analysis and complex pay calculations
Report writing
Coaching, audit, training and performance management
Proficient in Microsoft packages and Oracle Cloud
Timeline
HR Pay Services Auditor
Scottish Government
03.2020 - Current
Senior Pay Administrator
Scottish Government
03.2018 - 03.2020
Undergraduate and EU Caseworker - SAAS
Scottish Government
01.2015 - 03.2018
Scottish Qualifications Certificate - Secondary School
Secretary to Student and Family Services at Fairfield Suisun Unified School DistrictSecretary to Student and Family Services at Fairfield Suisun Unified School District