Kelly McClelland
Battersea,London
Summary
Dynamic and self-driven professional with a strong foundation in verbal and written communication, collaboration, and relationship development. Proficient in I.T tools such as SharePoint, Power BI, Excel, and Word, demonstrating flexibility and effective time management. Skilled in team leadership and schedule coordination with a solid understanding of health and safety regulations. Committed to leveraging these competencies to drive organisational success while pursuing opportunities for career advancement.
Overview
9
9
years of post-secondary education
3
3
years of professional experience
Work history
Executive Officer & PA
Policy Monitor Limited
Wimbledon
2025.02 - 2026.07
- Provided high-level executive support to the Managing Director and Deputy Managing Director of a software consultancy company, optimising schedules for better prioritisation
- Organised quarterly board and strategy meetings, produced detailed minutes, and created and tracked action items to ensure accountability
- Led projects including office expansion, liaising with stakeholders across all company levels to ensure project alignment
- Optimised internal communications through standard setting and template management, enhancing information flow across the company
- Line managed part-time administrative officer to effectively deliver key administrative functions
- Supported team in numerous fields, including HR, building management, operations, security clearance, training, Health & Safety, policy, communications and finance
- Designed and delivered company training and health & safety training to 60 members of staff
Security Capability Support Manager
Department for Work and Pensions
Leeds
2023.04 - 2024.10
- Supported new talent in security through 1-on-1s, tracking progress on Excel, and coordinating apprentice rotations across business areas
- Efforts contributed towards a successful Government Cyber Security Academy initiative, gathering the interest of over 20,000 applicants
- Support of security talent led to 50% of level 6 apprentices obtaining permanent roles within a year of their four-year course
- Developed framework for evaluation and feedback, sharing best practice and enhancing team skillset
- Actively worked with colleagues across organisation in the People’s Forum, a group focused on driving engagement and workplace improvements
- Created newsletter using Sharepoint for distribution to over 250 colleagues in business area
- Provided admin support to a team of 13 across various grades, organising meetings, arranging team-wide events, and sorting travel & accommodation bookings
- Achievements:
Education
BA - History and Politics
University of York
York 2019.09 - 2022.06
A-Levels - Politics, History, English
Graveney School
London 2017.09 - 2019.06
GCSE's -
Graveney School
London 2012.09 - 2017.06
Skills
IT proficiency
Understanding of health and safety regulations
Schedule coordination
Effective time management
Team leadership
Project management
Self-driven
Adaptability
Verbal and written communication
Relationship development
Interests
Women’s football fan, recreational runner, occasional chess player.
References
References available upon request.
Qualifications
Business Administration Apprrenticeship L3
Volunteering
Shelter, St Leonard’s-On-Sea, 12-2022 – 02-2023
- Responded to customer queries promptly while operating the till, addressing challenging situations with excellent problem-solving skills. Multitasked between key responsibilities to enhance customer experience
Warming Up the Homeless, St Leonard’s-On-Sea, 2021-08, 2022-09,
- Dedicated two evenings per week to distribute items such as food, clothing, and sanitary supplies to individuals experiencing homelessness, Conducted regular walks around the local area, listening to the needs of homeless individuals
Achieve HE, University of York, 2021-10, 2022-08
- Led creative projects, including designing a comprehensive guide for individuals with care experience, Delivered speeches on personal experience of being a care-experienced university student to raise awareness and inspire others. Contributed to a nomination for a 'THE Award' for Outstanding Support to Students
Timeline
Executive Officer & PA
Policy Monitor Limited
2025.02 - 2026.07
Security Capability Support Manager
Department for Work and Pensions
2023.04 - 2024.10
BA - History and Politics
University of York
2019.09 - 2022.06
A-Levels - Politics, History, English
Graveney School
2017.09 - 2019.06
GCSE's -
Graveney School
2012.09 - 2017.06