Summary
Overview
Work history
Education
Skills
Personal Statement
Affiliations
References
Timeline
Generic
Kelly Louise Hyde

Kelly Louise Hyde

Fareham,Hampshire

Summary

Highly experienced in administrative roles, with focus on delivering exceptional support services in fast-paced environments. Can streamline processes, manage challenging tasks and ensure smooth operations with exceptional multitasking skills and attention to detail. Possess unique problem-solving abilities and strong organisational skills to enhance workplace productivity and efficiency.

Overview

16
16
years of professional experience
7
7
years of post-secondary education

Work history

Higher-Level Teaching Assistant - SEN

Crofton Anne Dale Federation
Fareham, Hampshire
01.2020 - 06.2025
  • Delivered high-quality learning outcomes through independent work tailored to each child.
  • Developed bespoke coping and learning strategies customised for individual needs.
  • Collaborated with classroom teachers to perform observations, assessments, and targeted interventions.
  • Adapted teaching methods based on specific student requirements to enhance engagement.
  • Communicated effectively with colleagues and students to foster a supportive environment.
  • Planned lessons meticulously to ensure seamless educational delivery.
  • Created interactive lesson plans that significantly improved pupil engagement.
  • Facilitated extracurricular activities to enrich student experiences beyond the classroom.

Project Manager

Goldstar IT
09.2016 - 01.2020
  • Facilitated regular client updates, both in person and virtually, to communicate product progress.
  • Ensured distribution of feedback within Goldstar team to promote continuous improvement.
  • Conducted comprehensive testing of end-to-end processes, verifying compliance with client requirements.
  • Successfully planned and executed delivery of bespoke IT systems for high-profile companies.
  • Led teams by establishing clear targets and deadlines, enhancing project focus.
  • Engaged with workplaces to develop effective roadmaps and define delivery plans.
  • Assumed leadership role during absences, maintaining operational continuity.
  • Managed cross-functional teams to achieve project milestones on schedule.

After Sales Manager

Bourne Leisure
02.2009 - 09.2016
  • Managed communications with 400+ owners across 150 acres to ensure satisfaction.
  • Led siting and maintenance teams of over 10 personnel, providing clear guidance and boundaries.
  • Coordinated with contractors and manufacturers to enforce quality assurance checks.
  • Successfully led a large team during a natural disaster, mitigating damage to 10% of real estate.
  • Communicated effectively with stakeholders to address issues in absence of management.
  • Received an achievement award for outstanding performance across 38 Bourne Leisure sites.
  • Consistently prepared properties for holiday season, delivering polished results annually.
  • Cultivated long-term relationships with key clients, boosting loyalty and repeat purchases.
  • Oversaw property maintenance activities, ensuring optimal condition at all times.
  • Managed class scheduling for optimal resource utilisation.

Education

GCSE's - Maths, English Literature, English Language, Science (Double Award), German, PE, Food Technology, Information Technology, Sports Leadership Award

Bexhill High School
Bexhill-on-Sea, East Sussex
09.1996 - 05.2001

AS Levels - Business Studies, Law

Bexhill College
Bexhill-on-Sea, East Sussex
09.2001 - 09.2003

Certificate of Higher Education - Administration and Secretarial Procedures

RCA
Hastings, East Sussex

OCR Diploma - Parts 1, 2 & 3 in text processing and word processing

OCR
Hastings, East Sussex

Skills

  • Advanced communication skills
  • Task prioritization
  • Project organization
  • Customer relations management
  • Data entry proficiency
  • Deadline adherence
  • Resourcefulness

Personal Statement

An extremely driven and hard-working individual with a wealth of experience in both the education and IT sectors. Displays excellent organisational skills with an innate ability to analyse and execute tasks in a timely fashion. Successfully led teams utilising effective communication and leadership to ensure completion of set goals, providing clear guidance and support as required. A higher-level teaching assistant who effectively plans and delivers lessons as well as bespoke interventions for children with Special Educational Needs (SEN) across both private and mainstream education. A highly motivated individual who thrives on showcasing initiative and delivering output.

Affiliations

  • Long dog walks and quality time with my family.

References

References available upon request.

Timeline

Higher-Level Teaching Assistant - SEN

Crofton Anne Dale Federation
01.2020 - 06.2025

Project Manager

Goldstar IT
09.2016 - 01.2020

After Sales Manager

Bourne Leisure
02.2009 - 09.2016

AS Levels - Business Studies, Law

Bexhill College
09.2001 - 09.2003

GCSE's - Maths, English Literature, English Language, Science (Double Award), German, PE, Food Technology, Information Technology, Sports Leadership Award

Bexhill High School
09.1996 - 05.2001

Certificate of Higher Education - Administration and Secretarial Procedures

RCA

OCR Diploma - Parts 1, 2 & 3 in text processing and word processing

OCR

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Kelly Louise Hyde