Kelly Ifechukwu Ibenegbu
Glasgow
Summary
Marketing and Spanish student well-versed in interpersonal communication in both Spanish and English and providing exceptional service. Demonstrated strong priority management, teamwork and reliability skills in multiple customer-facing roles. Committed to enhancing customer experiences and ensuring positive overall brand perception.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
English Language Asssistant (ELA)
British Council
Andalusia, Spain
2024.10 - 2025.05
- Created and executed comprehensive and visually engaging presentations for various age groups, intertwining frequent retrieval practice and active learning to encourage knowledge retention
- Carried out tasks beyond job requirement, including translation and event management
- Managed projects and lessons across 7 classes totalling over 100 students per week, improving competence in project management and task prioritisation
- Built strong rapport with students, incentivising engagement and interaction.
- Helped non-native speakers with confidence and social integration.
Hospitality Assistant
Off to Work
Glasgow and Edinburgh, Scotland
2023.08 - 2024.02
- Operated efficiently in high-end events within fast-paced environments, ensuring a seamless dining experience and client satisfaction
- Accommodated clients with dietary requirements through immediate alternatives, demonstrating attention to detail and problem-solving capabilities
- Frequently worked in a range of environments with diverse groups of people, leading to rapid development of adaptive, interpersonal and collaborative skills
Volunteer Retail Assistant
Prince and Princess of Wales Hospice
Glasgow, Scotland
2023.05 - 2023.08
- Executed visual merchandising, inventory management and processed transactions, leading to strengthened task prioritisation and time-management proficiency
- Promoted and upsold products to customers to encourage purchases in order to meet the charity's sales targets
- Fostered positive relationships with customers to enhance loyalty and retention.
- Fostered team morale through proactivity, ensuring any remaining tasks were assisted with or completed
Spanish and English Literature Tutor
Self-Employed
Hybrid (Trowbridge, England and Online)
2019.10 - 2022.05
- Created engaging learning material in both English and Spanish to facilitate understanding and clear communication
- Provided guidance on critical analysis, argumentation skills and linguistic development, resulting in high academic performance achieved beyond previous learning targets
- Flexibly adjusted tutoring times around changing schedules, including executing remote-learning with increased hours during the pandemic
- Maintained records of student progress to identifying areas needing further improvement and adjusted lessons accordingly
Education
BA Hons - Spanish and Marketing
Strathclyde University
Glasgow, Scotland 2021.01 - 2026.01
Year Abroad -
CEIP Enrique Gines
Spain 2024.01 - 2025.01
A-Levels -
St Augustine's Catholic College
2019.01 - 2021.01
Skills
- Flexibility
- Priority management
- Visual presentation
- Interpersonal communication
Certification
- Strathclyde Excellence Scholarship (2021) An award of recognition for academic achievement.
- MRS Certificate in Market Research (2022) Gained essential skills for market research, such as data analysis and research design.
- Off to Work Hero Award (2023) An award given during my role in the UCI Cycling World Championships. This was as a result of strong work ethic and respect that was personally recognised by our client.
Interests
Visual design projects — Designing static visuals to showcase original poetry collections in a cohesive graphic narrative using Kapwing.
Passion for Languages — Self-motivated language learning to improve multilingual capabilities. Currently a B1 Spanish Learner and an A1 Dutch Learner.
Languages
Spanish
Intermediate
Dutch
Beginner
English
Native
Timeline
English Language Asssistant (ELA)
British Council
2024.10 - 2025.05
Year Abroad -
CEIP Enrique Gines
2024.01 - 2025.01
Hospitality Assistant
Off to Work
2023.08 - 2024.02
Volunteer Retail Assistant
Prince and Princess of Wales Hospice
2023.05 - 2023.08
BA Hons - Spanish and Marketing
Strathclyde University
2021.01 - 2026.01
Spanish and English Literature Tutor
Self-Employed
2019.10 - 2022.05
A-Levels -
St Augustine's Catholic College
2019.01 - 2021.01