Kelly Ferreira
Kirkby, Liverpool
Summary
I am a dynamic and results-oriented professional with a robust background in sales and marketing, offering expertise in planning, organisational management, and exceptional customer service. Known for my hardworking and reliable nature, I am a dedicated individual who thrives on achieving success. Having recently relocated to the UK, I am currently contributing my skills at Evri Parcel and Delivery Services while actively seeking a position aligned with my qualifications. Proficient in sales and administration, I have a proven track record of effectively managing and mentoring teams. Eager to bring my energy, passion, and attention to detail to a challenging role within a large organization that can benefit from my commitment and skills. I am enthusiastic about the opportunity to contribute to a dynamic organization and bring my unique skill set to drive success.
Overview
26
26
years of professional experience
Work history
Delivery Driver
Yodel
Liverpool, Merseyside
09.2023 - Current
- Notice period One week
- Temporary work, whilst searching for permanent employment
- Only one week notice period required.
Territory Sales representative (Account Manager
Kansai Plascon Paint (Pty) Ltd
04.2019 - 05.2023
- Built and nurtured relationships with existing customers while actively pursuing new business opportunities
- Demonstrated competent IT skills, including proficiency in MS Office products
- Maintained a keen attention to detail in all aspects of responsibilities
- Collaborated effectively within a team environment and adapted to remote work when required
- Maintained a proactive 'Can Do' attitude throughout daily tasks
- Presented oneself in a professional manner with excellent written and verbal communication skills
- Exhibited strong time management and organizational skills, effectively prioritising tasks
- Demonstrated the ability to use initiative and adapt to changing requirements
- Analysed customer needs and monitored competitor activities to inform strategic decision-making
- Collaborated with the sales team to identify opportunities and contribute to market share growth within the building and home improvement industry
- Applied strong B2B background to ensure a seamless sales process
- Prioritized and executed critical time management and route planning to optimise business operations
- Passionately strengthened relationships with existing customers and actively developed new business connections
- Reason for leaving: Relocated to the UK
Field Sales representative (Account Manager
Abe construction chemicals
08.2007 - 03.2019
- My job responsibilities included analysing customer needs and market trends, monitoring competitor activities and facilitating sales through the replenishment and delivery of orders
- My key duties were to maintain a healthy margin to increase profitability of the organisation and extend their market share by increasing the product basket
- Time management and Route planning were essential to the business to improve productivity as well as profitability
- I was the Key Account manager for both the Essential and Jacks Paint groups
- My responsibilities included product training as well as managing Promoters and Merchandisers
- Reason for leaving: Opportunity for Career advancement
Sales representative
Alfissimo SA - Alfa Romeo
04.2003 - 07.2007
Vital
01.2001 - 01.2003
- Signs and Graphics
- Industry:, I ran a company in Kwa-Zulu Natal, South Africa with my then husband
- My duties included office admin, account queries, customer care as well as managing staff members
- Reason for leaving: My marriage dissolved and I moved back to Johannesburg, South Africa
- Between the years 1999 and 2001 I took time off to take care of my 3 small children, Health Maintenance Organisation
- Industry:
Administration
01.1998 - 01.1999
- My responsibilities included sourcing new members, preparing and delivering presentations, customer care as well as assisting clients with their Funeral benefit pay out
- Reason for leaving: Resigned to take care of my daughter
Education
Office (Word, Excel, Power Point, EMail -
Certificate of merit in Entrepreneurship & Business management (N4) Certificate of merit in Management communication (N4) Certificate of merit in Business English (NSC) Certificate of merit in Economic & Legal Environment (NSC) Technology Exposure - undefined
Benoni Technical College
1997
MS - English, Business Economics, Economics & Legal
Benoni Technical College
1996
Skills
- Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Advanced skills in Microsoft Teams for collaborative work and communication
- Extensive experience in administration tasks and office management
- Strong organizational and multitasking abilities
- Excellent attention to detail in document preparation and data entry
- Effective time management to meet deadlines and prioritise tasks
- Comprehensive knowledge of sales and marketing principles
- People management skills, including team leadership and mentorship
- Exceptional interpersonal and communication skills
- Basic bookkeeping and financial record-keeping proficiency
- Analytical mindset for data analysis and reporting
- Adaptability to changing work environments and tasks
- Problem-solving skills to address challenges effectively
- Customer service excellence with a focus on client satisfaction
- Proactive and self-motivated approach to work
- Ability to work independently and collaboratively within a team
- Strong written communication skills for business correspondence and reports
- Knowledge of CRM software for customer relationship management
- Familiarity with basic accounting principles and budget management
Interests
Leisure Interests:
, I enjoy travelling and experiencing new destinations. I also enjoy cycling, fishing, camping, padel and hiking
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Languages
English
Native
Afrikaans
Upper intermediate
Timeline
Delivery Driver
Yodel
09.2023 - Current
Territory Sales representative (Account Manager
Kansai Plascon Paint (Pty) Ltd
04.2019 - 05.2023
Field Sales representative (Account Manager
Abe construction chemicals
08.2007 - 03.2019
Sales representative
Alfissimo SA - Alfa Romeo
04.2003 - 07.2007
Vital
01.2001 - 01.2003
Administration
01.1998 - 01.1999
Office (Word, Excel, Power Point, EMail -
Certificate of merit in Entrepreneurship & Business management (N4) Certificate of merit in Management communication (N4) Certificate of merit in Business English (NSC) Certificate of merit in Economic & Legal Environment (NSC) Technology Exposure - undefined
Benoni Technical College
MS - English, Business Economics, Economics & Legal
Benoni Technical College
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