Kelly Abdelaziz
Sheffield,United Kingdom
Summary
Accomplished compliance professional with extensive expertise in regulatory understanding and compliance auditing. Demonstrates strong leadership aptitude and effective relationship building, ensuring robust stakeholder relationship management. Proficient in risk assessment techniques, quality assurance capabilities, and GDPR knowledge, with a proven track record in confidentiality maintenance and documentation management. Committed to enhancing organisational compliance through meticulous auditing expertise and strategic risk evaluation.
Overview
23
23
years of professional experience
2
2
years of post-secondary education
Work history
Quality and Compliance Co-Ordinator
JSP Ltd
Sheffield, South Yorkshire
03.2020 - Current
- Fostered a culture of transparency, promoting open communication about compliance concerns.
- Coordinated internal audits, identified areas of non-compliance.
- Collaborated closely with senior leadership to formulate strategic plans addressing potential risks.
- Communicated effectively with cross-functional teams to implement compliance processes.
- Kept abreast of industry changes with continuous professional development courses.
- Assisted employees in understanding their roles within the compliance framework.
- Developed comprehensive compliance manuals, providing clear guidelines for teams.
- Ensured company compliance with regulations by reviewing and updating policies.
- Verified data integrity, maintaining high levels of accuracy across all reports.
- Stayed abreast of best practices and changes in legislation that affected policy issues.
- Forged effective relationships with internal and external stakeholders.
- A part of the Equality, Diversity and Inclusion committee. This is part of ACG, and I liaise with JSP after each meeting to ensure staff feel valued and heard.
Care Co-Ordinator
Careline
Sheffield, South Yorkshire
09.2015 - 03.2020
- Handled emergency situations calmly, ensuring the safety of all involved.
- Monitored changes in patients' conditions, adjusting care plans as necessary.
- Cultivated positive relationships with multidisciplinary teams to improve patient care.
- Handled sensitive information confidentially, respecting privacy laws and regulations.
- Conducted risk assessments regularly, minimising potential hazards in the work setting.
- Managed staff rotas for optimal coverage during peak periods.
- Coordinated care plans for improved patient outcomes.
- Prioritised tasks efficiently, managing time effectively.
- Facilitated training sessions, enhancing staff competence and knowledge base.
- Maintained detailed records, ensuring accurate documentation.
- Liaised with variety of healthcare professionals, social workers and case managers to deliver highest level of care to service users.
- Promoted individual wellbeing, verifying service users were safeguarded against abuse and neglect.
- Observed and respected patient dignity, privacy and independence to encourage communication
- Maintained confidential case documentation in line with data protection regulations.
- Promoted independence and positive wellbeing when working with vulnerable adults.
- Attended regular training and supervision workshops for improved service user support.
- Attended MDT meetings to discuss safeguarding's that had been put in place, to implement positive and effective changes.
Company Director (Family Business)
DK Insulation Ltd
Sheffield, South Yorkshire
01.2013 - 08.2015
- Established strong rapport with stakeholders to enhance business credibility.
- Monitored operations to assess and highlight results.
- Allocated resources to teams and projects based on need, performance and availability.
- Directed administration and optimisation of financial operations, payroll and accounting processes.
- Maintained organisational compliance with applicable legislation and regulations.
- Championed customer-centric approach, resulting in enhanced client satisfaction.
- Recruited and developed high-performing teams, fostering positive and results-driven workplace culture.
- Oversaw daily company operations to reach financial targets.
Owner
Busy Rascals
Sheffield, South Yorkshire
07.2009 - 12.2012
- Conducted regular performance reviews for staff development and progress tracking.
- Created a strong brand identity through innovative marketing strategies.
- Fostered relationships with key stakeholders, leading to valuable partnerships.
- Boosted customer satisfaction with consistent quality control measures.
- Led team meetings to foster open communication and collaboration.
- Resolved conflicts professionally amongst staff members or customers, maintaining a harmonious work environment.
- Maintained compliance with industry regulations to avoid any legal issues.
- Delivered high standards of service by training all staff members thoroughly.
- Established a positive work environment by implementing comprehensive health and safety protocols.
- Delegated tasks effectively amongst staff members, promoting teamwork.
- Managed daily operations, ensuring smooth running of the business.
- Provided exceptional customer service, resulting in repeat business.
Kids Rep
Thomas Cook
Peterborough
02.2004 - 12.2009
- Presented latest merchandise to prospective buyers.
- Used consultative sales approach to understand and meet customer needs.
- Proactively contacted prospective customers to increase sales.
Nursey Nurse
Sunflowers
Sheffield, South Yorkshire
09.2002 - 09.2004
- Facilitated nap times as part of routine care duties, contributing to overall wellbeing.
- Supported individual learning needs of each child by implementing personalised strategies and plans.
- Facilitated early literacy skills by introducing phonics games and reading exercises.
- Delivered high-quality childcare by maintaining a safe, clean and nurturing environment.
- Improved language skills in toddlers using interactive storytelling sessions and song routines.
- Administered first aid when required, ensuring prompt attention to injuries or illnesses.
- Maintained comprehensive records of each child's progress; noted developments at regular intervals.
- Liaised effectively with colleagues during shift changes; guaranteed seamless continuity of care for all children.
- Assisted in the preparation of nutritious meals for healthier eating habits amongst children.
- Collaborated with parents on potty-training methods, resulting in consistent approach between home and nursery.
- Managed minor disputes amongst children calmly, encouraging peaceful resolution.
- Observed children's behaviour whilst identifying any developmental issues or concerns.
- Guided positive behaviour amongst children through role-modelling appropriate actions and manners.
- Provided detailed daily reports to parents regarding their child's day, ensuring transparency and trust.
- Implemented nursery policies consistently; maintained standards expected by management team.
- Safeguarded and protected welfare of young children.
- Supervised indoor and outdoor play, providing first aid as necessary.
- Established and maintained positive relationships with parents, carers and nursery staff.
- Facilitated Early Years Foundation Stage (EYFS) learning and play.
- Closely monitored child wellbeing, regularly updating parents to assure continued safety and security.
- Worked with large team to complete daily tasks to schedule.
- Maintained consistently safe environments through diligent risk management in line with nursery guidelines.
- Cared for emotional and social support needs to provide holistic care.
- Maintained records of children's daily activities, meals and medications administered.
- Helped children with personal hygiene needs and taught young children to independently complete care tasks.
Education
Quality Practitioner Level 4 -
HM Government
Sheffield 08.2023 - 05.2025
NVQ Level 3 - Health and Social Care
Apprenticeship
SheffieldNVQ Level 2 - Health and Social Care
Apprenticeship
SheffieldNVQ Level 3 - Childcare / Playwork
Apprenticeship
SheffieldNVQ Level 4 - Playwork
Apprenticeship
SheffieldCACHE Diploma - Childcare and Education
Castle College
SheffieldSkills
- Leadership aptitude
- Regulatory understanding
- Compliance audit experience
- Risk assessment techniques
- Risk evaluation
- Auditing expertise
- Multitasking capacity
- Compliance communication
- Quality assurance capabilities
- Confidentiality maintenance
- Documentation management
- GDPR knowledge
- Compliance auditing
- Stakeholder relationship management
- Effective relationship building
Affiliations
- Gardening
- Crochet
- Reading
- Candle Making
Languages
Arabic
Beginner
Accomplishments
EDI Committee - joined the ACG committee. Its great to be a part of something that is so integral to the company.
Timeline
Quality Practitioner Level 4 -
HM Government
08.2023 - 05.2025
Quality and Compliance Co-Ordinator
JSP Ltd
03.2020 - Current
Care Co-Ordinator
Careline
09.2015 - 03.2020
Company Director (Family Business)
DK Insulation Ltd
01.2013 - 08.2015
Owner
Busy Rascals
07.2009 - 12.2012
Kids Rep
Thomas Cook
02.2004 - 12.2009
Nursey Nurse
Sunflowers
09.2002 - 09.2004
NVQ Level 3 - Health and Social Care
Apprenticeship
NVQ Level 2 - Health and Social Care
Apprenticeship
NVQ Level 3 - Childcare / Playwork
Apprenticeship
NVQ Level 4 - Playwork
Apprenticeship
CACHE Diploma - Childcare and Education
Castle College
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