Kellie Vvind
Cardiff
Summary
Compassionate professional with extensive experience supporting children, young people, families, and adults and in various settings. Skilled in empowering individuals to achieve independence and enhance emotional wellbeing through personalised support. Proven ability to develop trusting relationships, facilitate therapeutic activities, and collaborate with families and multidisciplinary teams to deliver impactful community projects. Committed to promoting dignity, inclusion, and equality while fostering safe environments that enable individuals to reach their full potential.
Overview
23
23
years of professional experience
Work history
Director
Creative Retreat (South Wales) CIC
Barry, Vale of Glamorgan
2026.07 - Current
- Led Community Interest Company to deliver inclusive wellbeing and creative projects that foster community engagement.
- Designed and facilitated creative and wellbeing activities to reduce isolation and enhance confidence among participants.
- Developed partnerships with community organisations and directed business development strategies for CIC.
- Develop partnerships with community organisations and oversee the business development of the CIC.
Business Support & Community Manager
Phoenix HQ
2025.03 - Current
- Managed day to day operations of coworking and training space, ensuring smooth functionality and positive user experience.
- Coordinated client bookings for events and services at coworking space, streamlining enquiries and business support services.
- Delivered virtual assistant and administrative support to diverse business clients, enhancing operational efficiency.
- Assist with organising and delivering holistic therapy training programmes.
- Plan and facilitate creative sessions for home educated children, encouraging creativity, confidence and social interaction.
Holistic Trainer & Digital Creator
Self-Employed
2022.01 - 2026.07
- Trained practitioners in holistic therapies, equipping them with essential skills for client support.
- Developed emotional wellbeing resources and resilience programmes, fostering resilience and personal growth.
- Delivered wellbeing coaching and workshops, enhancing practitioner skills and client outcomes.
Senior Youth Event & Engagement Officer (Swansea Lead)
Single Parents Wellbeing CIC
2023.10 - 2025.01
- Planned and delivered inclusive activities to promote wellbeing and enhance community participation.
- Built partnerships with organisations and community groups to expand resources and opportunities for young people.
- Worked collaboratively with professionals to improve outcomes for young people.
- Supported young people from single parent families in building confidence and resilience, fostering personal growth.
Lead Breakfast Club Supervisor
Gwenfoe Early Risers
2023.12 - 2024.07
- Managed breakfast club operations, fostering a safe and nurturing environment for children.
Family Support Worker
Cardiff Children's Services Intervention Hub
2023.03 - 2023.10
- Supported children, young people and families through strengths-based interventions, fostering resilience and personal growth.
- Collaborated with social workers and professionals to improve service delivery, ensuring comprehensive support for families.
- Managed caseloads, conducted assessments, and developed reports and intervention plans to tailor support for individual needs.
Adolescent Intervention Assistant
Adolescent Resource Centre
2022.08 - 2023.01
- Delivered targeted interventions that enhanced emotional regulation and built resilience in adolescents.
- Supported young people and families during periods of crisis.
- Participated in multi-agency meetings and maintained accurate records.
Playworker
Button and Bows After School Club
2022.11 - 2022.12
- Facilitated engaging play opportunities, promoting child development in a safe, supportive environment.
Director
If She Can... I Will Digital Magazine & Coaching Ltd
2020.11 - 2022.02
- Created and launched online magazine, delivering personal development workshops to engage and empower participants.
- Managed business operations, marketing, and finance to support organisational growth and sustainability.
Director
Whitehall Cleaning Services Ltd
2019.03 - 2021.02
- Managed business operations, staff, payroll and customer relationships.
Deputy Manager
Funhouse After School Club Ltd
2014.01 - 2020.09
- Supported the day-to-day management of the setting.
- Ensured high standards of care, safeguarding and staff supervision.
Care Assistant
Integrity Care & Support Ltd
2008.06 - 2009.09
- Supported adults with personal care, daily living and community access.
Care Assistant
Freedom Choice
2008.04 - 2008.06
- Provided person-centred care and practical support.
Customer Service Advisor
Brooke Street Recruitment
2008.01 - 2008.03
- Temporary customer service role.
Cashier
Tesco
2007.10 - 2008.01
- Customer service and cash handling.
Complaints Administrator
Welsh Water
2007.09 - 2007.10
- Managed customer enquiries and complaints.
Care Assistant
Care UK
2006.08 - 2007.08
- Supported adults with personal care and daily living.
Customer Service Officer
HMRC
2005.10 - 2006.08
- Provided telephone-based customer support and advice.
Customer Service Advisor / Relief SAP-CO Administrator
B&Q
2003.09 - 2005.10
- Customer service and administrative support.
Education
Project Management Level 4 -
ILM Level 5 Principles of Leadership and Management - undefined
NEBOSH Wellbeing in the Workplace - undefined
Emotional Freedom Tapping Practitioner - undefined
Silent Counselling Trainer - undefined
Silent Counselling Practitioner Levels 1 & 2 - undefined
NLP Master Practitioner & Time Line Therapist - undefined
NLP Practitioner & Time Line Therapist - undefined
QCF Level 3 Children's Care, Learning and Development - undefined
Diploma of Higher Education in Health and Social Care - undefined
Access to Humanities - including Level 2 Maths
7 GCSEs A–C - undefined
Skills
- Community Project Management
- Project Coordination
- Strategic Partnership Development
- Group facilitation
- Community Engagement
- Multi-Agency Working
- Person Centred Support
- Strengths-Based Practice
- Trauma-Informed Practice
- Emotional Wellbeing Support
- Advocacy
- Building Trusting Relationships
- Active Listening
- Report writing
- Facilitator Development
- Promoting Independence
Timeline
Director
Creative Retreat (South Wales) CIC
2026.07 - Current
Business Support & Community Manager
Phoenix HQ
2025.03 - Current
Lead Breakfast Club Supervisor
Gwenfoe Early Risers
2023.12 - 2024.07
Senior Youth Event & Engagement Officer (Swansea Lead)
Single Parents Wellbeing CIC
2023.10 - 2025.01
Family Support Worker
Cardiff Children's Services Intervention Hub
2023.03 - 2023.10
Playworker
Button and Bows After School Club
2022.11 - 2022.12
Adolescent Intervention Assistant
Adolescent Resource Centre
2022.08 - 2023.01
Holistic Trainer & Digital Creator
Self-Employed
2022.01 - 2026.07
Director
If She Can... I Will Digital Magazine & Coaching Ltd
2020.11 - 2022.02
Director
Whitehall Cleaning Services Ltd
2019.03 - 2021.02
Deputy Manager
Funhouse After School Club Ltd
2014.01 - 2020.09
Care Assistant
Integrity Care & Support Ltd
2008.06 - 2009.09
Care Assistant
Freedom Choice
2008.04 - 2008.06
Customer Service Advisor
Brooke Street Recruitment
2008.01 - 2008.03
Cashier
Tesco
2007.10 - 2008.01
Complaints Administrator
Welsh Water
2007.09 - 2007.10
Care Assistant
Care UK
2006.08 - 2007.08
Customer Service Officer
HMRC
2005.10 - 2006.08
Customer Service Advisor / Relief SAP-CO Administrator
B&Q
2003.09 - 2005.10