Kellie Trammel
Pawhuska,OK
Summary
Detail-oriented administrative professional with experience managing confidential records, coordinating schedules, maintaining documentation, managing inventory, and supporting daily operations. Skilled in Microsoft Office and currently expanding expertise through Microsoft Excel training. Recognized for organization, accuracy, professionalism, and excellent customer service across nonprofit, hospitality, retail, and banking environments.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work history
Shelter Advocate
Osage Nation
Pawhuska, OK
2024.06 - 2026.08
- Provided crisis intervention through hotline and TTY calls, delivering immediate emotional support and assessing imminent danger to ensure client safety
- Client Intake and Assessment: Conducting screenings, completing intake paperwork, and evaluating eligibility for shelter services
- Coordinated resources to secure essential services including clothing, toiletries, medication, housing, financial assistance, and social services for clients: Helping clients access basic needs such as clothing, toiletries, medication, housing, financial assistance, and social services
- Documentation and Reporting: Maintaining confidential client records, completing required documentation, and tracking statistics for agency reporting and grant compliance
Manager
Prairie Cottage
Pawhuska, OK
2023.08 - 2025.01
- Oversaw boutique operations, managing staffing, customer service, payroll, and register balancing to ensure smooth daily functions.
- Manage stock levels, order new merchandise, and maintain displays in line with brand guidelines
- Organised in-store events, sales, and promotions to increase customer engagement and drive revenue.
- Enhanced store aesthetics by designing monthly displays and seasonal decorations to attract customers.
Server
Tanglewood Resort and Conference
Pottsboro, TX
2021.06 - 2023.08
- Order Taking & Delivery: Accurately take and relay orders to kitchen or bar staff, ensuring timely service while maintaining a welcoming atmosphere
- Cleanliness & Standards: Maintain table and dining area cleanliness, set and reset tables, and ensure compliance with resort service standards
- Promoted resort amenities, enhancing guest experience and satisfaction during their stay.: Promote resort amenities such as restaurants, lounges, entertainment, and hotel services to enhance guest experience
- Balanced cash register at end of shift, ensuring accuracy of all transactions. at the end of the night, making sure the register was correctly balanced
Education
Diploma -
Pawhuska High School
Pawhuska, OK 2017.08 - 2021.05
Skills
- Data entry
- Microsoft Word
- Microsoft Outlook
- Document Management
- Calendar & Appointment Scheduling
- Electronic Record Management
- Office Administration
Timeline
Shelter Advocate
Osage Nation
2024.06 - 2026.08
Manager
Prairie Cottage
2023.08 - 2025.01
Server
Tanglewood Resort and Conference
2021.06 - 2023.08
Diploma -
Pawhuska High School
2017.08 - 2021.05