Kellie Heard

Oversaw safeguarding duties for primary-aged children during out-of-school hours.

Ensured safety and well-being of children aged zero to 11 years.

Updated contact information, allergy requirements, and risk assessments regularly.

Managed behaviour in accordance with school policy while adhering to budget constraints.

Designed engaging, child-centred activities that nurtured a supportive atmosphere

Developed professional trusting relationships with parents, addressing concerns and facilitating open conversations.

Facilitated housing support for vulnerable homeless adults and families, ensuring successful tenancies.

Supported families from initial referral through risk assessments to move-in and move-out phases

Handled sensitive information confidentially respecting data protection laws and tenant privacy.

Maintained QL safeguarding logs and communicated with tenants regarding service charges.

Managed diverse situations involving adults and children while adhering to safeguarding policies.

Conducted support sessions focusing on individual needs, including budgeting assistance.

Maintained detailed records of support sessions and daily interactions.

Cultivated professional relationships with residents throughout their support journey.

Participated in multi-agency meetings and child protection conferences, submitting timely reports.

Aided a variety of vulnerable adults facing learning disabilities and mental health challenges.

Delivered personal care alongside financial assistance for improved quality of life.

Encouraged development of social skills and independent living capabilities.

Motivated service users in their daily routines and personal interactions.

Supported meal preparation, shopping, and overall home management.