Keliyaa Darkwa
Overview
3
3
years of professional experience
1
1
Certification
Work history
Student Ambassador
Loughborough University
Loughborough, Leicestershire
10.2024 - Current
- Welcomed parents and potential students as they visited the University
- Helped in whichever capacity was needed during visit days and open days
- Managed time efficiently to ensure punctuality
- Provided an approachable and friendly face for potential new students
BARISTA
Costa Coffee
Cambridge, Cambridgeshire
06.2022 - 05.2025
- Delivered high standard customer service through my ability to make brand standard drinks.
- Tailored sales approach based on intuition in order to increase revenue and meet Costa's business targets.
- Produced drinks in line with brand standards (for example, with the correct temperature and aesthetic), teaching me to pay attention to detail.
- Supported colleagues which taught me to be flexible and resilient. This also allowed me to be patient while working with a diverse group of people.
- Reviewed and internalised Costa's health, safety and cleanliness guidelines which has taught me to identify potential hazards and implement ways to solve them.
BARISTA
Coldhams Coffee
Cambridge
07.2024 - 09.2024
- Listened to customer orders in order to deliver the right service.
- Handled cash and operate the till which demonstrates my ability to be in a trusted position.
- Led the opening and closing of the store which gave me an opportunity to show responsibility and learn how to open the building safely.
- Managed stock levels showing conscientiousness at work.
ONLINE CLINICAL PSYCHOLOGY WORK EXPERIENCE
Cambridge Centre CBT
07.2023 - 10.2023
- Interviewed a clinical psychologist which enabled me to gain insight into the field.
- Aided in creating a pre-assessment form for prospective patients which gave me practical experience with using Google forms in a professional setting and introduced me to some aspects of treatment that I hadn't come across before.
Education
BSc - Sport and Exercise Psychology
Loughborough University
Loughborough, Leicestershire 09/2024 -
A Levels - Sociology (A), Psychology (B), Spanish (C)
Hills Road Sixth Form College
09/2022 - 06/2024
GCSEs - 7 GCSEs (A- A) incl. Mathematics & English
Sawston Village College
09/2017 - 07/2022
Skills
SOFT SKILLS
- Administration - juggling school, extracurricular and a personal life while maintaining high grades has taught me better time management and to keep up personal administration which I can bring to the role
- Team-work - being on the committee of a society on campus has given me the opportunity to work with others and reach common goals (eg hosting group events)
- Compassion - being integrated into a church community gave me the opportunity to learn how to value people and see each person as unique
- Excellent Writing and Communication Skills - I have attended a speakers' bootcamp and have taken time to learn about effective ways to communicate and I can demonstrate this in verbal and written communication
TECHNICAL SKILLS
- Numerate - Using SPSS and analysing data as part of my university course evidences this
- IT Literate - I am proficient in Microsoft Office and have used them to produce various pieces of work in University, school and for personal reasons Furthermore, I have evidenced being able to learn how to use other software quickly by learning how to use SPSS a data analysis software during my first few months of university
Certification
- Driving License
- Level 1 Qualification in Sports Leadership
Affiliations
- Interest in Sport - I changed my course from Psychology to Sport and Exercise Psychology as I was interested in the field and wanted to learn more
- Preaching and Teaching in a church setting
- Music
Accomplishments
Youth Leader (07/2022 - Current)
- Delivering sessions to and leading groups of young people
- Helping with set up and pack down of events
- This role has taught me to honour commitments, and to be accountable to those I am leading and those leading me.
Head Girl (09/2021 - 07/2022)
- Planning of events (eg. A charity netball match)
- Planned new initiatives for the school with a team of peers
- Filming video content in place of assemblies
- This role allowed me to learn what it is to put work into projects to increase their likelihood of success and to listen to my peers and communicate their views to those in positions of authority.
References
References available upon request.
Voluntary Experience
Barista
- Between 2022-23, I volunteered as a barista at the coffee shop at my church. This role helped me to grow my resilience to show up even when it may have been difficult.
Kids Team
- I helped on the Kids team at my church, looking after young children, which helped me to reflect on the difference between leading teenagers and leading infants and how adapting my approach/communication style should reflect that- a concept applicable to groups of varying ages.
Youth Leader
- Leading youth at my church was voluntary and, as mentioned above, sometimes involved delivering sessions to young people which aided me in developing communication as a skill and gave me the opportunity to recognise the influence I have whilst teaching me to steward it wisely.
Timeline
Student Ambassador
Loughborough University
10.2024 - Current
BARISTA
Coldhams Coffee
07.2024 - 09.2024
ONLINE CLINICAL PSYCHOLOGY WORK EXPERIENCE
Cambridge Centre CBT
07.2023 - 10.2023
BARISTA
Costa Coffee
06.2022 - 05.2025
BSc - Sport and Exercise Psychology
Loughborough University
09/2024 -
A Levels - Sociology (A), Psychology (B), Spanish (C)
Hills Road Sixth Form College
09/2022 - 06/2024
GCSEs - 7 GCSEs (A- A) incl. Mathematics & English
Sawston Village College
09/2017 - 07/2022
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