Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
References
Timeline
Generic
Kelie Lee

Kelie Lee

Ely,Cambridgeshire

Summary

Accomplished professional with extensive expertise in regulatory compliance and Business Operations. Demonstrates leadership proficiency and effective delegation of tasks, ensuring quality assurance enforcement and strategic planning. Skilled in change management, organisational awareness, and practical auditing methodologies, with a strong focus on responding to audit findings. Committed to business development and enhancing administration and sales operations while maintaining compliance orientation.

Ambitious Operations Director with extensive experience in senior management roles. Accountable for strategic planning and objective delivery to uplift operational capabilities, achieving key business growth goals. Practical and pragmatic for hands-on team support.

Confident Operations Director experienced in leading high-performing teams to achieve key objectives. Keen problem-solver and logical thinker for reliable issues identification and solution planning. Communicates well with diverse staff teams to engage, enthuse and motivate to success.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Quality Management - ISO 9001/17025 & NADCAP

AMPP Services Ltd
Ely, Cambridgeshire
06.2008 - Current
  • Carries out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines to meet the required 48 hour turnaround .
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained meticulous records for transparent and efficient auditing process, achieving merit standard for NADCAP.
  • Implemented corrective action plans to address identified flaws in production.
  • Ensured adherence to industry regulations by carrying out routine checks and balances.
  • Managed audit documentation, enhancing transparency and accountability across all departments.
  • Participated actively in pre-audit planning meetings for more targeted checks.
  • Led internal audits, resulting in improved operational consistency and reliability.
  • Documented non-conformities accurately for proper follow-up actions.
  • Streamlined quality processes by implementing effective audit strategies.
  • Investigated customer complaints to address areas of improvement and eliminate non-conformances.
  • Created and issued Standard Operating Procedures for team members to follow.
  • Monitored and assessed quality performance to gauge progress.

Operations Director

AMPP Services Ltd
Ely, Cambridgeshire
06.2008 - Current
  • Oversaw inventory control measures, reducing waste and increasing profitability.
  • Leveraged data analytics tools for informed decision-making strategy.
  • Streamlined business processes with innovative thinking, leading to enhanced performance.
  • Ensured regulatory compliance by establishing robust internal controls.
  • Developed standard operating procedures, enhancing efficiency at all organisational levels.
  • Managed risk effectively, ensuring business continuity during challenging periods.
  • Nurtured relationships with key industry partners to expand business horizons.
  • Implemented staff development programmes, resulting in an empowered workforce.
  • Planned daily operations to maximise productivity, monitoring KPIs to promote consistent progress towards targets.
  • Delivered impressive business growth while creating cost-effective solutions to meet required budget.
  • Recruited and managed senior staff with focus on delivering clear results.
  • Partnered with management team to optimise operations and reduce costs.
  • Maintained organisational compliance with applicable legislation and regulations.
  • Put in place clear controls for financial administration and business management.
  • Sole responsibility for administration and optimisation of financial operations, payroll and accounting processes.

Education

GCSEs -

COTTENHAM VILLAGE COLLEGE
Cambridge, Cambridgeshire

CQA/IRCA 9001 LEAD AUDITOR - AUDITING

BRITISH STANDARD
Cambridge, Cambridgeshire

Skills

  • Effective delegation of tasks
  • Risk assessment techniques
  • Leadership proficiency
  • Change management experience
  • Expertise in regulatory compliance
  • Organisational awareness
  • Practical auditing methodologies
  • Compliance orientation
  • Responding to audit findings
  • Business development
  • Strategic planning
  • Quality assurance enforcement
  • Administration and sales
  • Accounts and HR

Accomplishments

Have been with the same managing director for 20 years or so now, moving with him to set up AMPP and now share holder and have a significant input into the day to running of the business. Am very proud to have been in the aerospace industry for all these years. My original role here was customer service manager, moving up to operations director and over the last 10 years or so adding on quality management. But also have a huge involvement in the daily general tasks of running a business including, accounts, sales, HR, Health and Safety, laboratory scheduling etc.

Certification

CQI/IRCA 9001 Lead Auditor trained

15 years experience in ISO 17025 (aerospace) specific

15 years experience in NADCAP as Quality Manager

Affiliations

  • Love having our horses and spending time with them and the dogs

References

References available upon request.

Timeline

Quality Management - ISO 9001/17025 & NADCAP

AMPP Services Ltd
06.2008 - Current

Operations Director

AMPP Services Ltd
06.2008 - Current

GCSEs -

COTTENHAM VILLAGE COLLEGE

CQA/IRCA 9001 LEAD AUDITOR - AUDITING

BRITISH STANDARD

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Kelie Lee