Kelechi Ukeje
Wolverhampton
Summary
Detailed Quality Engineer skilled in evaluating processes to uncover potential quality issues. Oversees continuous improvement to reduce expenses and increase productivity. Superior record of enhancing operational quality and efficiency, with strong drive to support operational excellence and delivery.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Quality Assurance Engineer
Huawei Technologies Co. Ltd
Nigeria, Lagos
01.2017 - 06.2023
- Managed complete test strategy to maximise quality of Huawei Power Cube components and operations.
- Reviewed existing and proposed site products, field operation processes and systems to outline and detail areas of network improvement.
- Collaborated with team members and on-site engineers to address and implement design changes to support product uniformity and network performances.
- Crafted and validated documentation outlining improved Standard Operating Procedures (SOPs) to drive continuous improvement.
- Conducted initial performance and software upgrades profiling tests for newly deployed Huawei power cube hybrid systems.
- Submitted monthly hybrid performance logs, identifying shortfalls and facilitating improvement actions.
- Monitored and assessed quality performance of all passive equipment to gauge network availability.
- Investigated incidents of non-conformance using analyses techniques.
- Investigated customer complaints to address areas of improvement and eliminate non-conformances.
Team Lead
Huawei Technologies Co. Ltd
Nigeria, Lagos
02.2015 - 01.2017
- Mentored and supervised sub-contractors to produce high-performing, quality service delivery to customers satisfaction.
- Monitored sub-contractors performance levels and KPIs, implementing necessary changes to improve productivity and meet customers network availability targets.
- Promoted company core values and vision, ensuring full team adherence and investment.
- Upheld health and safety standards, maintaining complete compliance with department procedures and delivery.
- Developed and implemented strategic processes for improved productivity and profitability.
- Expertly led teams of 7 to successfully achieve productivity KPIs.
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Resolved employee relations issues and navigated disciplinary proceedings.
- Set and monitored weekly targets for operational team to improve network availability and KPIs.
- Participated in safety and risk assessments and suggested hazard reduction strategies.
- Drove team to consistently exceed critical Key Performance Indicator (KPI) targets by up to 31%.
- Implemented safe working methods and practices by conducting regular audits and site inspections.
Junior Data Analyst
Huawei Technologies Co. Ltd
Nigeria, Lagos
04.2013 - 03.2015
- Analyzed large datasets involving monthly site outage reports with the use of microsoft office, drawing meaningful conclusions and providing actionable recommendations.
- Partnered with customers to understand regional needs and define essential requirements to improve network availability.
- Improved data integrity with rigorous auditing and cleansing.
- Generated weekly site outage reports, detailing bad performing regions and advising recommendations for strategic decision making.
- Participated in requirements governance meetings and data mapping sessions to understand business needs.
- Concurred with quality assurance analysts to offer quality assurance of imported data.
- Generated reports from extracted data for analyses.
Field Installation Engineer (Support)
IT Support Nig. Ltd
Nigeria, Abuja
02.2012 - 12.2012
- Managed microwave antenna repairs, upgrades and maintenance to provide optimized network functionality.
- Organized delivery and storage of materials and tools to specific sites.
- Participated in transmission radio installation hand-over to validate term of order from customer.
- Installed new electrical wiring, cable or fibre optics for existing systems.
- Prepared site areas to determine readiness of installations.
- Prepared and conducted overall installation program for clients.
- Maintained clean, tidy working environments for best possible safety practices and optimized staff wellbeing.
Education
Bachelor of Engineering - Electrical/Electronics Engineering
Federal University of Technology Owerri
Nigeria 08.2004 - 09.2009
Skills
- Attention to detail
- Project tracking
- Excellent time management
- Effective communicator
- Safety, Health and Environment training
- HSE
- Training programs
- Risk mitigation
- Microsoft Office Tools
Timeline
Quality Assurance Engineer
Huawei Technologies Co. Ltd
01.2017 - 06.2023
Team Lead
Huawei Technologies Co. Ltd
02.2015 - 01.2017
Junior Data Analyst
Huawei Technologies Co. Ltd
04.2013 - 03.2015
Field Installation Engineer (Support)
IT Support Nig. Ltd
02.2012 - 12.2012
Bachelor of Engineering - Electrical/Electronics Engineering
Federal University of Technology Owerri
08.2004 - 09.2009
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