Summary
Overview
Work history
Education
Skills
Timeline
Generic

Keith Williams

Colwyn Bay,Conwy

Summary

Accomplished Health and Emergency Services professional with expertise in digital transformation and programme management, strategic leadership and effective project delivery. Proficient in stakeholder engagement, governance processes, risk and financial planning to ensure successful change management. Adept at communications across the emergency services and at collaborating with key stakeholders including government. Robust decision-making and problem-solving abilities. Committed to advancing strategic planning initiatives that align with organisational goals.

Overview

6
6
years of professional experience

Work history

Head of Operational Communications Programme

Welsh Ambulance Services NHS University Trust
Saint Asaph, Denbighshire
07.2019 - 06.2025

Provide day-to-day strategic leadership and overall management of digital technology programmes including the line management and leadership of a team of project and programme resources.


Successfully delivered major complex digital transformation projects within timescales to budget and quality.


Provide briefings to Executives Directors, statutory boards and development of effective relationships with key stakeholders

including suppliers, strategic partners including UK and Welsh governments.


Facilitate effective communications and collaboration with multi-agency partners and senior leaders from across the organisation on complex programme matters and promoting a vision of digital transformation.


Accountable for the overall success of programmes and established and implemented processes relating to governance,

risk and issues management, performance and quality management, benefits realisation and financial process for a budget in-excess of £50m.


Oversee the detailed end to end transformation planning, securing a mandate, scope development and delivery, through to migration into Business as Usual, including the production of effective project and programme plans, communications material, training products, technical test and assurance processes, risk management, deployment planning and migration strategies.


Responsible for leading and overseeing all aspects of the financial planning process including the development of capital / revenue

bids in the form of business cases, and subsequently securing financial approval via commissioners and Government.


Responsibility for Emergency Services Network Coverage on behalf of the eight Welsh Emergency Services. In this role I represent the interests of the Welsh user community by

providing a bridge between the technical delivery of the network and how that interfaces with the end user experience, ultimately

ensuring that the frontline responders from across emergency service have access to an effective, safe and assured network.

Education

Digital Transformation - Transformation

Knowledge Accadamy

Better Business Cases -

Knowledge Accadamy

Managing Successful Programmes (MSP) - Programme Management

ILX Group
Manchester

Higher National Diploma - Health Service Command

BPP University
Manchester

NVQ Level 5 - National Interagency Liaison Officer

National Fire and Rescue Collage

Master of Business Administration - Business

University of Glamorgan
Pontypridd

Ambulance Paramedic - Medicine

NHS Training Division

Higher National Diploma - Sports Therapy

Pembroke Collage

Skills

  • Digital transformation
  • Programme management
  • Stakeholder engagement
  • Governance processes
  • Financial planning
  • Risk management
  • Strategic leadership
  • Project delivery
  • Change management
  • Communication facilitation
  • Cross-agency collaboration
  • Decision making
  • Communication skills
  • Strategic planning
  • Problem-solving

Timeline

Head of Operational Communications Programme

Welsh Ambulance Services NHS University Trust
07.2019 - 06.2025

Digital Transformation - Transformation

Knowledge Accadamy

Better Business Cases -

Knowledge Accadamy

Managing Successful Programmes (MSP) - Programme Management

ILX Group

Higher National Diploma - Health Service Command

BPP University

NVQ Level 5 - National Interagency Liaison Officer

National Fire and Rescue Collage

Master of Business Administration - Business

University of Glamorgan

Ambulance Paramedic - Medicine

NHS Training Division

Higher National Diploma - Sports Therapy

Pembroke Collage
Keith Williams