Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

Keith Poole

Lancing,West

Summary

Dedicated professional with extensive expertise in Rolling stock systems, electrical engineering, and mechanical maintenance. Demonstrates proficiency in electronic system understanding, technical testing, and software diagnostics. Known for resourcefulness in troubleshooting and adherence to safety regulations. Committed to quality control procedures and on-site professionalism, ensuring exceptional customer service through effective verbal communication. Career goals include advancing technical skills and contributing to innovative solutions in the field of engineering.

Overview

15
15
years of professional experience
11
11
years of post-secondary education
1
1
Certification

Work history

Service enginner level 2

Southern rail
Brighton, Brighton and Hove
07.2017 - Current
  • Achieved optimal exam performance by executing regular preventive maintenance.
  • Performed extensive repair works to restore functionality in faulty units
  • Demonstrated commitment to continuous professional development via additional courses
  • Completed assigned tasks within specified deadlines, contributing towards overall project success.
  • Assisted in the maintenance of rail systems for optimal performance.
  • Assisted senior engineers in complex repair tasks, increased learning opportunities.
  • Adhered strictly to safety protocols during all repair and maintenance activities.
  • Contributed to team projects whilst fostering a collaborative work environment.
  • Performed daily equipment checks before commencing work ensuring safe working conditions.
  • Kept accurate records of all completed works, aiding future reference and audits.
  • Enhanced knowledge of rail system operation through hands-on experience.

Fleet Servive Quality engineer

Southern Rail
Littlehampton, West Sussex
12.2009 - 06.2017
  • Reviewed technical specifications to ensure adherence to quality standards.
  • Initiated effective communication channels for seamless information flow between departments.
  • Enhanced customer satisfaction following sqr audit reports
  • Devised corrective actions and solutions to improve overall customer experiance
  • Corresponded with teams and across sites to consistently apply best practices across organisation.
  • Assessed defective equpitment, taking action to prevent reoccurrence.

Education

NVQ Level 2 - Engineering

East Surry collage
Redhill, Surrey
01.2010 - 01.2011

NVQ Level 2 - Carpentry

City & Guilds of London Institute
Brighton, Brighton and Hove
03.2007 - 03.2008

NVQ Level 2 - Hospitality & catering

Brighton Technical collage
Brighton, Brighton and Hove
09.1995 - 02.2000

GCSEs - GCSE

dorothy stringer high school
Brighton, Brighton and Hove
09.1990 - 05.1995

Skills

  • Knowledge of hvac systems
  • Electronic system understanding
  • Technical testing expertise
  • Resourcefulness in troubleshooting
  • Field service reporting
  • Safety regulations adherence
  • HVAC systems knowledge
  • Basic programming
  • Working with special tools
  • On-Site professionalism
  • Knowledge of electrical systems
  • Quality control procedures
  • Electrical engineering
  • Component testing
  • Mechanical maintenance
  • Software diagnostics
  • Customer Service
  • Verbal communication
  • Vehicle inspections

Affiliations

  • Football
  • Fitness
  • Socialising

Certification

Gained HGV Driving licence as part of the depots breakdown gang

Timeline

Service enginner level 2

Southern rail
07.2017 - Current

NVQ Level 2 - Engineering

East Surry collage
01.2010 - 01.2011

Fleet Servive Quality engineer

Southern Rail
12.2009 - 06.2017

NVQ Level 2 - Carpentry

City & Guilds of London Institute
03.2007 - 03.2008

NVQ Level 2 - Hospitality & catering

Brighton Technical collage
09.1995 - 02.2000

GCSEs - GCSE

dorothy stringer high school
09.1990 - 05.1995

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Keith Poole