Keith Gana
Worksop
Summary
I have NVQ level 2 I have experience of over 10 years working with people with dementia, challenging behaviour,end of life
I spend 10 years working for hallmark shire hall nursing home where I gained a lot of experience,my duties including looking after people with dementia, people with challenging behaviour , I looked after all their daily needs including, nutritional,toletting, bathing, shopping for their daily needs, laundry,
Hallmark gave us all the required trainings including, manual handling, health and safety, food and nutrition, dementia training,well being, patient centred support. I'm still up to date with most of my training
I'm a very hard working person, l love to help and make a difference in people's life ,I'm easy going love to interact with everyone,I was the worker of the year for shire hall nursing home 2025 ,I never let my team down
Overview
27
27
years of professional experience
Work history
relieve support work
Mencap
Worksop, Nottinghamshire
2026.04 - Current
- Assisted patients at mealtimes, encouraging balanced diets.
- Respected privacy of the residents whilst providing care.
- Supported families with information on patient progress and condition.
- Ensured patient comfort by providing personal care services.
- Promoted independence for disabled individuals through assistance with daily tasks.
- Followed infection control policies strictly to minimise risks.
- Handled emergency situations calmly, ensuring safety of all involved.
- Coordinated with healthcare professionals to provide comprehensive care.
- Demonstrated empathy towards patients; fostering trustful relationships.
- Facilitated social activities, improving quality of life for residents.
- Maintained cleanliness of living areas, resulting in a safe environment.
- Assisted in scheduling appointments with doctors or other healthcare specialists.
- Offered emotional support to patients during difficult times.
- Monitored vital signs regularly, identifying any potential health issues early on.
- Provided care for elderly patients, promoting their dignity and respect.
- Managed dietary needs of patients, resulting in improved nutrition.
- Assisted with personal hygiene to ensure health and wellbeing.
- Enhanced patient morale with regular interaction and conversation.
- Encouraged physical activity within the capabilities of each individual.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
- Cleaned and organised patients' living quarters.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
- Ran errands, managed laundry and completed weekly grocery shopping to assist patient with needs.
- Supported patient mobility needs and transported to appointments.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Accompanied client to medical or dental appointments, grocery and errands.
- Monitored individuals' physical and emotional wellbeing, promptly reporting changes to doctors and family members.
- Supported numerous individuals in maximising physical, intellectual, emotional and social capabilities through individualised care plans.
- Provided holistic care through support across leisure pursuits and creative activities.
- Minimised care continuity issues by keeping thorough, accurate records.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Maintained confidentiality and compliance standards for optimised patient care.
- Monitored client health conditions and reported immediate issues to manager.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Adapted to service users' needs and requests to maintain personalised care.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Submitted reports to manager regarding status of client.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
- Kept patient environments clean and neat following optimum hygiene standards.
- Positioned, lifted and transported patients with limited mobility.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
- Provided attentive first-hand care, comfort and safety to patients.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Updated families regularly on patient progress and treatment plan changes.
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
- Assisted with rehabilitative care following treatment plans established by health professionals.
- Assisted with medicine and stock counting, ordering and replenishing.
- Maximised patient comfort by accurately assessing pain levels and administering pain-relieving medication.
- Helped design and update treatment plans based on progress and health developments.
- Assembled and dismantled equipment required by healthcare professionals.
- Massaged patient tissue and delivered other non-pharmacological pain relief.
- Aided midwives with patients during pregnancy and birth.
Care assistant
HALLMARK NURSING HOME
Cardiff , Uk
2015.03 - 2026.03
- Collaborated with healthcare team for effective patient care delivery.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
- Respected privacy and dignity of each resident during provision of care services.
Care assistant
Highlands care agency
Edinburgh , Uk
2010.06 - 2014.08
- Collaborated with healthcare team for effective patient care delivery.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
- Respected privacy and dignity of each resident during provision of care services.
Bartender
Nakai night club
Edinburgh , Uk
2009.04 - 2010.02
- Checked identification of customers to ensure legal drinking age compliance.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Managed stock levels efficiently, preventing shortage during peak hours.
Barber
A touch of silk
Edinburgh , Uk
2005.04 - 2008.11
- Executed scissors-over-comb technique proficiently; provided tailored cuts for each client.
- Kept up-to-date with latest trends, ensuring modern and stylish cuts for customers.
- Collaborated effectively within team setting to maintain smooth operation of barbershop.
Factory worker
Liver brothers (Zimbabwe)
Harare, Zimbabwe
1999.12 - 2001.02
- Loaded and unloaded goods from lorries, minimising damage to stock.
- Ensured safety protocols for reducing on-site accidents.
- Assisted in inventory management, reduced waste.
Education
NVQ Level 2 - Health and social care
Synergy training
Cardiff 08.2017
GCSEs -
High School
Harare01.1997
Skills
- Safe patient transport
- Nutrition and hydration maintenance
- Physiotherapy assistance
- Nutrition management expertise
- Palliative care understanding
- Physical activity encouragement
- Catheter care expertise
- Elderly care
- Basic life support
- Housekeeping
- Safeguarding knowledge
- Personal care
- Dementia care
- Palliative Care
- Activities of Daily Living
- Medication Administration
- Care management
- Meal preparation
- Disability Care
- Care plan management
- Medical terminology
- Care planning
- Social care
- Food and drink preparation
- Patient assessments
- Reliability
- Daily living assistance
- Overnight care
- CPR administration
- Health and safety knowledge
- First aid administration
- Mental health support
- Hoist operation
- Toileting assistance
- Parkinson's Disease care
- Manual handling training
- Compassionate care
- Care plan reviews
- Disability support
- Spinal injury care
- Medical care bed operation
- Negotiation
- Respite care
- Social engagement
- Infection control procedures
- Personal hygiene assistance
- Record-keeping
- Person-centred care plans
- First Aid
- Personal care assistance
- Nutrition management
- Patient safeguarding
- Documentation development
- Infection prevention and control
- Cultural awareness
- Dementia awareness
- Food preparation
- Patient transport
- Infection prevention
- End Of Life Care
- Pain management
- Nursing care
- Healthcare operations
- Organisational standards
Additional Information
02/2000 moved from Zimbabwe to the UK
2001-2005 I was not working I was living with my aunt in Birmingham
11/2008 to 04/2000 move from Birmingham to Edinburgh so I was not working , I was looking for a job
- 02 / 2010 to 06/2010 left my job and I was looking for a new job
- 08/2014 to 03/2015 had a New job had to do the training and wait for the DBs before I could start
Timeline
relieve support work
Mencap
2026.04 - Current
Care assistant
HALLMARK NURSING HOME
2015.03 - 2026.03
Care assistant
Highlands care agency
2010.06 - 2014.08
Bartender
Nakai night club
2009.04 - 2010.02
Barber
A touch of silk
2005.04 - 2008.11
Factory worker
Liver brothers (Zimbabwe)
1999.12 - 2001.02
NVQ Level 2 - Health and social care
Synergy training
GCSEs -
High School