Summary
Work history
Education
Skills
Languages
Timeline
Generic

Keisha Denham

Peterborough,Cambridgeshire

Summary

Committed Student with general experience in customer care, selling strategies, and complaint resolution. Demonstrates great levels of patience under pressure and excels at handling customer requests and up-sell of merchandise. Proficient in order taking, and food hygienic levels. Possesses good foundation of cleaning duties, room cleaning, and in-active supervision. Qualified to provide emotional support and resilience to stress levels while delivering cleanliness standards and customers' satisfaction levels. Career objective involves utilizing skills to improve operational effectiveness and customer satisfaction in a dynamic setting.

Work history

Preschool assistant

Kiddi Caru
Peterborough, Cambridgeshire
03.2025 - 04.2025
  • Took my work experience placement in the under 2s room
  • Enhanced children's social development with group activities.
  • Aided in lunchtime duties, maintaining orderly behaviour amongst pupils.
  • Collaborated with colleagues to organise school events successfully.
  • Created an inclusive learning environment by responding to needs of children with a variety of special needs.
  • Prepared and tidied playrooms, meal areas and outdoor areas, ensuring clean, safe environments.
  • Communicated positively and professionally with all staff and pupils, upholding school values.
  • Maintained child safety, security and good behaviour during classroom and outdoor activities.

Counter assistant

Tasty House
Peterborough, Cambridgeshire
02.2025 - 03.2025
  • Addressed customer queries, promoting better understanding of products and services
  • Had to memorise dishes and what was in them in a short amount of time
  • Upheld hygiene standards in food preparation areas for safe consumption by customers.
  • Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
  • Bagged, boxed and wrapped goods with care to maintain quality and presentation.
  • Cleaned kitchen areas, food counters, and cooking utensils.
  • Called out ready-to-go orders, checking customers' receipts to minimise errors.
  • Packaged purchased items neatly to enhance customer satisfaction.
  • Handled cash transactions, ensuring accurate accounting at end of shift.
  • Prepared food items as per orders, maintaining taste consistency and quality standards.

Education

GCSEs - English Literature

Nene Park Academy
Peterborough
09.2021 - 06.2024

GCSEs - English Language

Nene Park Academy
Peterborough
09.2021 - 06.2024

GCSEs - Drama

Nene Park Academy
Peterborough
09.2021 - 06.2024

GCSEs - History

Nene Park Academy
Peterborough
09.2021 - 06.2024

GCSEs - French

Nene Park Academy
Peterborough
09.2021 - 06.2024

GCSEs - Combined Science

Nene Park Academy
Peterborough
09.2021 - 06.2024

GCSEs - Maths

Nene Park Academy
Peterborough
09.2021 - 06.2024

GCSEs - Art

Nene Park Academy
Peterborough
09.2021 - 06.2024

A-Levels - English Language and Literature

Nene Park Academy
Peterborough
09.2024 -

A-Levels - Drama

Nene Park Academy
Peterborough
09.2024 -

A-Levels - Beauty

Nene Park Academy
Peterborough
09.2024 -

Skills

  • Patience under pressure
  • Cleaning duties
  • Food hygiene practises
  • Customer queries answering
  • Up-Selling products
  • Work under pressure
  • Cash handling
  • Customer Service
  • Sales techniques
  • Order processing
  • Complaint resolution
  • Physical strength
  • Emotional support
  • Active supervision
  • Patience and endurance
  • Room cleaning
  • Academic research
  • Technical writing
  • Stress resilience

Languages

English
Native
French
Elementary

Timeline

Preschool assistant

Kiddi Caru
03.2025 - 04.2025

Counter assistant

Tasty House
02.2025 - 03.2025

A-Levels - English Language and Literature

Nene Park Academy
09.2024 -

A-Levels - Drama

Nene Park Academy
09.2024 -

A-Levels - Beauty

Nene Park Academy
09.2024 -

GCSEs - English Literature

Nene Park Academy
09.2021 - 06.2024

GCSEs - English Language

Nene Park Academy
09.2021 - 06.2024

GCSEs - Drama

Nene Park Academy
09.2021 - 06.2024

GCSEs - History

Nene Park Academy
09.2021 - 06.2024

GCSEs - French

Nene Park Academy
09.2021 - 06.2024

GCSEs - Combined Science

Nene Park Academy
09.2021 - 06.2024

GCSEs - Maths

Nene Park Academy
09.2021 - 06.2024

GCSEs - Art

Nene Park Academy
09.2021 - 06.2024
Keisha Denham