Keira Robinson

• Assisted senior hairdressers with colouring, highlighting, and washing hair, enhancing salon efficiency.
• Maintained cleanliness and hygiene of salon, sterilising equipment and sweeping floors after each service.
• Washed and conditioned clients' hair to prepare for styling by senior professionals.
• Kept salon clean and tidy through regular visual merchandising, hair sweeping and treatment area cleaning.
• Handled telephone inquiries, providing detailed information on services and booking appointments.

• Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
• Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
• Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
• Wrapped and packaged food items efficiently for customer takeaways in a fast-paced environment.
• Monitored customer feedback on menu offerings and suggested enhancements and new items based on insights.
• Served coffee, ice cream, and food during peak summer periods, prioritising customer satisfaction and memorable experiences.
• Managed kitchen stock, ensuring timely rotation, conducting stocktakes, and ordering supplies to maintain efficiency.

• Maintained high standards of hygiene and cleanliness, sterilising tools and equipment after each use to uphold health regulations.
• Applied advanced makeup techniques to meet client specifications for various events, enhancing their natural beauty.
• Resolved customer complaints, ensuring satisfaction and fostering repeat business.
• Adapted content for multiple platforms, including print, online, and social media.
• Utilised social media platforms to interact with listeners and promote upcoming treatments and apointments
• Monitored social media platforms to address customer queries and feedback promptly.
• Promoted business on social media, attracting new clients through targeted engagement strategies.

• Provided pot-washing services at outdoor events, working effectively and efficiently in varying conditions.
• Washed and put away cookware, utensils and dishes.
• Maintained dishwasher in safe and efficient working order through regular maintenance and inspections.
• Managed kitchen cleaning duties to keep all areas and workstations organised, well-stocked and free from hazards.
• Disposed of kitchen waste and recycling appropriately.
• Adjusted work schedules to accommodate seasonal restaurant demands.
• worked along side and supported other team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.

Supported restaurant staff with waitressing, taking orders, and preparing drinks during busy shifts to ensure smooth service.

• Dealt with customer complaints and ensured that they were reported to the appropriate member of staff.
• Provided warm, friendly welcome to visitors, maintaining an excellent first impression to the customer.
• Delivered bills to tables and processed cash and card payments.