Keira McMahon
Northampton,Northamptonshire
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Determined Legal Intern offering well-developed skills in researching legal subjects and electronic filing of legal documents. Pursuing internship with busy environmental law firm.
Overview
3
3
years of professional experience
Work history
Citizen Advisor (CHIP volunteering)
Citizen advice
Northampton, Northamptonshire
2025.12 - Current
- Developed appropriate resources to meet needs of diverse audiences.
- Conducted client interviews to identify legal and financial issues relating to housing, debt, and employment.
- Assisted clients facing housing or debt issues by explaining their legal options and signposting them to appropriate support services.
- Supported members of the community by delivering free and impartial advice to clients on a range of legal and financial issues, supporting over 30 individuals during high-demand within 120 minute sessions.
Sale assistant
Next
Northampton, West Midlands
2022.10 - Current
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Provided superlative service , offering courteous, helpful advice to best meet customer needs.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Updated product labelling and pricing to reflect discounts and offers.
- Resolved customer objections and disputes with patience and professionalism to promote repeat business.
- Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Proactively replenished 200 day backlog stock on within one month basis to maximise sales opportunities.
Education
Bachelor of Law - Law
University of Northampton
Northampton 09/2023 -
Business Management - Business
Moulton College
Moulton 09/2021 - 07/2023
Skills
- Client communication and interviewing
- Legal research and analysis
- Knowledge of legal regulations
- Planograms
- Loss prevention
- Retail merchandising expertise
- Customer Care
- Market Monitoring
Timeline
Citizen Advisor (CHIP volunteering)
Citizen advice
2025.12 - Current
Sale assistant
Next
2022.10 - Current
Bachelor of Law - Law
University of Northampton
09/2023 -
Business Management - Business
Moulton College
09/2021 - 07/2023